Customer Service, MeloTel Features, MeloTel News

What Is It Like To Be A MeloTel Customer?

Do you like being treated with respect? Are you the type of person who enjoys friendly conversations? Do you appreciate having your needs and concerns addressed immediately? Are you of the mind that your satisfaction, as a customer, is paramount? We can’t imagine anyone would answer “no” to any of these questions. We’re glad for that. You see, at MeloTel, we take great pride in our customer service. We do all we can to treat our customers like gold!

We appreciate our customers more than we can explain.

Sure, we’re here dedicating an entire blog to how much we love our customers. Come to think of it, we should have posted a blog yesterday – Valentine’s Day – to connote this love! Our team is well aware that, without our clients, our company couldn’t exist. We’re especially appreciative of the fact that, as a telecom provider, we have a lot of competition from big-named sources.

It would be so easy for our clients to simply align themselves with the Rogers’ and Bells of the world. But, instead, they’re going with a smaller entity. It’s one, however, that doesn’t treat them with the anonymity they receive from the so-called big boys. Our team knows its clients well. We’re more than just friendly. We don’t just know address our clients with first-name familiarity. We have vested interests in the successes of the business owners we do business with.

We feel our services are second to none.

Please don’t assume that, by making the switch to MeloTel, you’ll only get an improvement in customer service. We might not be a major corporation. But you wouldn’t know that from the incredibly high quality of the telecom services we provide. We are very proud of the VoIP-based Commercial Phone Services we offer.

When you make the switch to MeloTel, you get unlimited calling to over 22 countries. As a result, you no longer get the long distance charges you would normally see on your monthly bills. You see, your business phones are connected over the cloud instead of traditional landlines. Making a long distance call is no different than sending an e-mail. There is no extra charge to do so.

We offer a wide array of calling features.

With MeloTel’s unique cloud-based phone services, you will not get any additional charges for your calling features. They automatically come with Call Waiting, Caller ID, Conference Calling, Call Transfer, Voicemail to your Email, Incoming Call Routing, Custom Hold Music, Out of Office Options and access to The MeloTel VoIP Panel.

Are you ready for the best part? For as long as you are a MeloTel customer, you won’t have to pay for your telephone hardware. While most telecom providers often hide the costs of their phone equipment, we offer ours for free! With our VoIP-based Commercial Phone Services, you are entitled to our FREE Polycom Phone Program. It really is that simple. With MeloTel, you don’t pay a penny for your telephones!

Are you ready to know what it’s like to be a MeloTel customer? Reach out to our team today! Please don’t hesitate to call us at 1-888-MELOTEL or email support@melotel.com.