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May 21, 2019

What Are The Top Benefits Of Cloud-Hosted Telephony?

The internet has become the world’s number one method of communication. So why not use the internet – instead of a landline – to make and take your telephone calls? Essentially, that is what cloud-hosted telephony is all about. VoIP (Voiceover Internet Protocol) doesn’t just help you to eliminate hefty long distance charges, it provides you with a vast array of benefits that your business simply can’t afford to pass up.

A cloud-hosted phone service will save you money.

We mentioned the elimination of long distance charges. Allow us to explain how VoIP does that. Do you pay long distance charges to send an email? Of course not – it doesn’t matter if your email is being sent to the employee sitting next to you or to a client who lives in Japan – the distance between an email’s sender and recipient has no bearing on cost. So what happens when you call someone using a cloud-hosted telephone system?

“When you host your phone system on the Internet, you’ll be charged on a usage basis only,” explains San Francisco’s Fastmetrics, “You pay only for hostage space and bandwidth that you require. Cloud phone systems also offer access to high-end features and upgrades for minimal to no cost. Commonly, set monthly fees per phone line or ‘seats’, are offered by cloud phone providers.”

VoIP enables you to have a worldwide staff.

Have you ever hired someone who doesn’t even live in the same country as you to work for your business? With VoIP, that is entirely possible. Your phone system enables you to set up extensions in such a way that a person working for you, but located in Spain, can be reached using the exact same phone number used to contact you in Canada. All a caller needs to do is plug in that worker’s extension number.

“As a business grows, so does the need to hire new employees, open new offices and onboard new customers,” writes Paul Chaney of, “With a cloud-based phone system, businesses can add as many extensions as they need to accommodate heightened call volume, or, if necessary, simply call in to deactivate these extra extensions. Unlike traditional systems, businesses only pay for the extensions they need for as long as they need them.”

Cloud-hosted phone systems come with a ton of features.

At MeloTel, our VoIP-based Commercial Phone Services come with Call Waiting, Caller ID, Conference Calling, Call Transfer, Voicemail to your Email, Incoming Call Routing, Custom Hold Music, Out of Office Options and The MeloTel VoIP Panel.

In addition, we offer a FREE Polycom Rental program which provides you with Polycom phones as a free phone rental for as long as you are our customer! That way, you can save hundreds of even thousands of dollars on phone equipment. The savings you enjoy as a MeloTel customer don’t stop there. There are also no professional setup, activation or shipping charges!

For more information about MeloTel’s cloud-hosted Commercial Phone Services, please don’t hesitate to contact us at 1-888-MELOTEL or use the Live Chat feature on our website!

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Here are a few testimonials from what our customers have to say:

Danielle Cameron
Heidi Kaufmann
Charles Murray
Rashalee Green
Fouad Shuhaiber
Dr. Martin Jugenburg
Wayne Goldstein
Danielle Cameron (VP Marketing)Imprezzio Marketing

“Imprezzio Marketing has been with MeloTel for 4 years and their service has been outstanding over the years. Their customer support team is always extremely helpful and always responds and resolves any issues that we have. Thank you MeloTel for providing us with such great service. READ MORE"

Heidi Kaufmann (Manager )TK Enterprises

“When TK Enterprises found MeloTel 2 years ago, it was in a crisis situation. Our previous VoIP provider had left us in the lurch and within days, MeloTel had us back up and running and we’ve never looked back since. We started with VoIP services and have worked with them to bring our company’s technology levels up to be more cutting edge and competitive while reducing costs and mitigating risk the entire time. READ MORE"

Charles Murray (CEO)Benjamin Verde

“Benjamin Verde Incorporated has been a loyal MeloTel customer since 2013. We are able to provide a variety of Artist and Entertainment related solutions such as Web Hosting, Artist Marketing and Artist Funding to clients across Canada. By utilizing MeloTel’s robust products and services our agents are able to provide fast and efficient customer care to various radio stations, record companies, independent artist as well as popular international brands via Benjamin Verde’s portal. READ MORE"

Rashalee Green (VP of Operations)Synergy Marketing

“As the leaders in promotional advertising with over 25 years experience we strive to satisfy all of our clients’ needs when it comes to marketing them and their businesses. We go over and above to make sure that all of their advertising demands are met with no exceptions. MeloTel and Synergy have been in business together since providing exceptional VoIP and technical services. READ MORE"

Fouad Shuhaiber (CEO)National Projects

“I have been a MeloTel customer since 2009 and wanted to tell you how much my whole office appreciates your services. Life becomes a lot easier when someone is there to help when we need it. That kind of service is why we will remain a loyal customer for many years to come. Thank you! READ MORE"

Dr. Martin Jugenburg (Surgeon)Toronto Cosmetic Surgery Institute

“Toronto Cosmetic Surgery Institute is a plastic surgery clinic, located in downtown Toronto. On site we have a fully functional, state of the art surgical facility. MeloTel assisted us when we went paperless a couple years ago in replacing and restructuring our computer hardware and network. They have been providing us with IT support ever since. Whether it be remote sessions that are required, or on site visits, the service MeloTel provides is always quick and efficient. READ MORE"

Wayne Goldstein (CEO)Global Mentoring Solutions

“Global Mentoring Solutions (GMS) is a North American based, white labelled outsourced help desk provider that partners with major ISPs, eLearning Support Providers and mid-market IT Service Providers. With MeloTel’s telephone infrastructure services GMS is able to provide support for over 8,000 technical support interactions per month! GMS has been relying on MeloTel’s expertise and professional support services since 2010. READ MORE"

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