Welcome to MeloTel’s first official blog entry of 2019! As we reported last Friday, our company is officially 10 years old now. We’re thrilled to have finally made it to this milestone and look very much forward to the next ten years. As we’ve pointed out in some of our last blogs of 2018, MeloTel started out as a small company on January 4th, 2009, offering small business owners the opportunity to transition their landline telephones to those of the VoIP variety.
Today, MeloTel stands proudly as Canada’s Hosted Company, offering entrepreneurs from all over North America much more than the opportunity to use VoIP phones. Operating as a one-stop shop for all business needs, MeloTel now boasts a team of very talented individuals who masterfully offer everything from top-of-the-line Website Maintenance Services to blogging. And let’s not forget the fact that we pride ourselves on our unbeatable customer service!
On behalf of the entire MeloTel team, we’d like to take this opportunity to offer another show of thanks to all of our customers. We know that you’ve all taken a chance on working with a smaller telecommunications brand and we couldn’t be happier that you made such a choice. We trust that you’ve been made very happy by the fact that we not only provide you with incomparable services but treat you like a friend as well.
That’s one of the major benefits of working with a smaller company. We actually know our customers personally, so the personal touch is always made an integral part of each and every customer interaction. The MeloTel team is convinced that our treatment of our customers is top reason why we were able to successfully make it to the 10th anniversary mark.
According to Katie Jensen on Chron.com, “if your business has made it to its 10th anniversary, it’s a major achievement. According to the Bureau of Labor Statistics, only a bit more than one-third of businesses — between 34 percent and 36 percent — survive to their 10th year.” She goes on to suggest that business owners who have made it ten years celebrate the event with their clients, customers and employees.
On December 21st, 2018, we did just that! Just a few days before Christmas, the annual MeloTel Christmas dinner doubled as our 10 year anniversary party. Naturally, we had all of the members of our team there with us at David Duncan House in Toronto. As well, family members, friends and even some of our esteemed clients were there – National Projects and TK Enterprises Inc. were among them.
You may have noticed that on the MeloTel website as well as our social media accounts, we’ve plastered our brand new “10 Years Of Success” MeloTel logo. Hey, if sports teams can do it, why can’t we? Sports fans are well aware that when a professional sports team is celebrating a milestone in terms of their existence, they usually wear special logos on their uniforms to commemorate the event.
Jensen agrees that it is a trend businesses should follow. “Play it up all year with a 10th anniversary logo and theme, like ‘Celebrating 10 Years’ or ‘10 Years Strong’ and make stationery that you’ll use all year,” she suggests, “Use social media to announce the anniversary logo and tagline and to spread the word and update with events and celebrations as you know them.”
Here’s to the next ten years!
“Imprezzio Marketing has been with MeloTel for 4 years and their service has been outstanding over the years. Their customer support team is always extremely helpful and always responds and resolves any issues that we have. Thank you MeloTel for providing us with such great service. READ MORE"
“When TK Enterprises found MeloTel 2 years ago, it was in a crisis situation. Our previous VoIP provider had left us in the lurch and within days, MeloTel had us back up and running and we’ve never looked back since. We started with VoIP services and have worked with them to bring our company’s technology levels up to be more cutting edge and competitive while reducing costs and mitigating risk the entire time. READ MORE"
“Benjamin Verde Incorporated has been a loyal MeloTel customer since 2013. We are able to provide a variety of Artist and Entertainment related solutions such as Web Hosting, Artist Marketing and Artist Funding to clients across Canada. By utilizing MeloTel’s robust products and services our agents are able to provide fast and efficient customer care to various radio stations, record companies, independent artist as well as popular international brands via Benjamin Verde’s VXCO.net portal. READ MORE"
“As the leaders in promotional advertising with over 25 years experience we strive to satisfy all of our clients’ needs when it comes to marketing them and their businesses. We go over and above to make sure that all of their advertising demands are met with no exceptions. MeloTel and Synergy have been in business together since providing exceptional VoIP and technical services. READ MORE"
“I have been a MeloTel customer since 2009 and wanted to tell you how much my whole office appreciates your services. Life becomes a lot easier when someone is there to help when we need it. That kind of service is why we will remain a loyal customer for many years to come. Thank you! READ MORE"
“The transition to MeloTel has been exceptional on a number of levels. Cost savings of more than 50% compared to our old traditional multi-line system is a welcome benefit, but the service and features are what we are most pleased with. MeloTel gives us the capability to enhance our service to clients with features like “Find Me-Follow Me” which allows us to answer our main office lines from anywhere, at any time with our smart phones or soft phones. READ MORE"
“Toronto Cosmetic Surgery Institute is a plastic surgery clinic, located in downtown Toronto. On site we have a fully functional, state of the art surgical facility. MeloTel assisted us when we went paperless a couple years ago in replacing and restructuring our computer hardware and network. They have been providing us with IT support ever since. Whether it be remote sessions that are required, or on site visits, the service MeloTel provides is always quick and efficient. READ MORE"
“Global Mentoring Solutions (GMS) is a North American based, white labelled outsourced help desk provider that partners with major ISPs, eLearning Support Providers and mid-market IT Service Providers. With MeloTel’s telephone infrastructure services GMS is able to provide support for over 8,000 technical support interactions per month! GMS has been relying on MeloTel’s expertise and professional support services since 2010. READ MORE"