Over the past couple of weeks, the MeloTel Blog has been jammed pack with information about all of our latest products and services. Of course, these new features all come with a commitment to providing our clients with the best possible customer service available in any industry.
Now, sure it’s one thing to say that we provide top-notch service, but we know that’s it’s another thing to guarantee it! Without question, one of the most frustrating things that customers can go through is the feeling that the companies they are dealing with are not treating them as priorities.
Well, at MeloTel, we stand behind each and every one of our commitments to satisfy, not to mention the great products and services we offer. This is why we offer at 30-day money back guarantee! That’s right, our guarantee is our way of saying that you will be provided with unbeatable products with incomparable service to boot each and every time.
This guarantee, by the way, is good for any tier of MeloTel services. Very simply, if you are unsatisfied in any way with any of the products or services provided to you by MeloTel, then you will be able to cancel your services for a full refund. Just a reminder, you would need to have canceled the service within the 30 days of the original order date.
In addition, your refund would be applied to any and all service charges that you may have incurred during that 30 day span. We will not prorate any of your service fees. So, with MeloTel, you will basically be enjoying a 30-day free trial no matter what service you are receiving!
Now, how many telephone companies can promise you that? Check that…how many companies of any kind are that committed to your total satisfaction as a customer? We know that it is important to you to have your company running in tip-top shape by being able to depend on all of your technologies.
MeloTel will not only ensure that you are equipped with the latest technologies, but we will make sure that you are guaranteed the ultimate customer service experience as well. Our official Quality of Service Guarantee holds us to that promise. And we’re not in the business of breaking promises!
As we’ve made pretty evident, we take great pride in our company and it means a lot to us to have our clients take pride in working with us as well.
“Imprezzio Marketing has been with MeloTel for 4 years and their service has been outstanding over the years. Their customer support team is always extremely helpful and always responds and resolves any issues that we have. Thank you MeloTel for providing us with such great service. READ MORE"
“When TK Enterprises found MeloTel 2 years ago, it was in a crisis situation. Our previous VoIP provider had left us in the lurch and within days, MeloTel had us back up and running and we’ve never looked back since. We started with VoIP services and have worked with them to bring our company’s technology levels up to be more cutting edge and competitive while reducing costs and mitigating risk the entire time. READ MORE"
“Benjamin Verde Incorporated has been a loyal MeloTel customer since 2013. We are able to provide a variety of Artist and Entertainment related solutions such as Web Hosting, Artist Marketing and Artist Funding to clients across Canada. By utilizing MeloTel’s robust products and services our agents are able to provide fast and efficient customer care to various radio stations, record companies, independent artist as well as popular international brands via Benjamin Verde’s VXCO.net portal. READ MORE"
“As the leaders in promotional advertising with over 25 years experience we strive to satisfy all of our clients’ needs when it comes to marketing them and their businesses. We go over and above to make sure that all of their advertising demands are met with no exceptions. MeloTel and Synergy have been in business together since providing exceptional VoIP and technical services. READ MORE"
“I have been a MeloTel customer since 2009 and wanted to tell you how much my whole office appreciates your services. Life becomes a lot easier when someone is there to help when we need it. That kind of service is why we will remain a loyal customer for many years to come. Thank you! READ MORE"
“The transition to MeloTel has been exceptional on a number of levels. Cost savings of more than 50% compared to our old traditional multi-line system is a welcome benefit, but the service and features are what we are most pleased with. MeloTel gives us the capability to enhance our service to clients with features like “Find Me-Follow Me” which allows us to answer our main office lines from anywhere, at any time with our smart phones or soft phones. READ MORE"
“Toronto Cosmetic Surgery Institute is a plastic surgery clinic, located in downtown Toronto. On site we have a fully functional, state of the art surgical facility. MeloTel assisted us when we went paperless a couple years ago in replacing and restructuring our computer hardware and network. They have been providing us with IT support ever since. Whether it be remote sessions that are required, or on site visits, the service MeloTel provides is always quick and efficient. READ MORE"
“Global Mentoring Solutions (GMS) is a North American based, white labelled outsourced help desk provider that partners with major ISPs, eLearning Support Providers and mid-market IT Service Providers. With MeloTel’s telephone infrastructure services GMS is able to provide support for over 8,000 technical support interactions per month! GMS has been relying on MeloTel’s expertise and professional support services since 2010. READ MORE"