Over the past several weeks, the MeloTel Blog has done a lot talking about customer service, social networking and blogging. These are some of the things that we specialize in and therefore, we feel very passionate about providing them to our customers. We don’t want you to forget, however, how MeloTel pretty much got its start.
Upon founding MeloTel, we aspired to be Canada’s VoIP phone service company of the future. And while providing VoIP services is still very much are part of our expertise, we are well aware that the concept of “Voice over Internet Protocol” is still a fairly new one.
We also know this, however. VoIP is most certainly the way of the future. So we figured we’d remind you about its many benefits. And you don’t just have to take our word for it, by the way. On EzineArticles.com, Alex Tipu writes that “it looks like it is only a matter of time that VoIP will be substituted for regular phones.”
One of the reasons that Tipu states this is because VoIP “is one of the easiest and cheapest ways of communication.” He describes the seemingly-futuristic service as one that essentially converts your voice into a digital signal that travels across the internet. It enables customers to make calls using their computers as their phones.
This is why MeloTel has always been so excited about offering its clients top-of-the-line VoIP services. With the knowledge that the future will see more and more phone lines being discarded for this brand of communication, we like to feel that we are on pace, if not ahead, of today’s techonology-driven world.
It also deserves repeating that the cost to use VoIP is significantly cheaper than that of a standard phone line. Long distance charges, for example, have practically been made extinct through the use of VoIP services. Also, as Tipu points out, with the advent of Wi-Fi, VoIP is no longer confined to just PCs, desktops and laptops.
As long as you are in range of a signal, you can make calls on a cordless phone from just about anywhere within your office or home. Not to mention, writes Tipu, “the future plans of VoIP service providers is to even loose these insubstantial bonds and enable consumers to make VoIP calls from their cell phones.”
We’ll take a further look at the benefits of VoIP in our next blog!
“Imprezzio Marketing has been with MeloTel for 4 years and their service has been outstanding over the years. Their customer support team is always extremely helpful and always responds and resolves any issues that we have. Thank you MeloTel for providing us with such great service. READ MORE"
“When TK Enterprises found MeloTel 2 years ago, it was in a crisis situation. Our previous VoIP provider had left us in the lurch and within days, MeloTel had us back up and running and we’ve never looked back since. We started with VoIP services and have worked with them to bring our company’s technology levels up to be more cutting edge and competitive while reducing costs and mitigating risk the entire time. READ MORE"
“Benjamin Verde Incorporated has been a loyal MeloTel customer since 2013. We are able to provide a variety of Artist and Entertainment related solutions such as Web Hosting, Artist Marketing and Artist Funding to clients across Canada. By utilizing MeloTel’s robust products and services our agents are able to provide fast and efficient customer care to various radio stations, record companies, independent artist as well as popular international brands via Benjamin Verde’s VXCO.net portal. READ MORE"
“As the leaders in promotional advertising with over 25 years experience we strive to satisfy all of our clients’ needs when it comes to marketing them and their businesses. We go over and above to make sure that all of their advertising demands are met with no exceptions. MeloTel and Synergy have been in business together since providing exceptional VoIP and technical services. READ MORE"
“I have been a MeloTel customer since 2009 and wanted to tell you how much my whole office appreciates your services. Life becomes a lot easier when someone is there to help when we need it. That kind of service is why we will remain a loyal customer for many years to come. Thank you! READ MORE"
“The transition to MeloTel has been exceptional on a number of levels. Cost savings of more than 50% compared to our old traditional multi-line system is a welcome benefit, but the service and features are what we are most pleased with. MeloTel gives us the capability to enhance our service to clients with features like “Find Me-Follow Me” which allows us to answer our main office lines from anywhere, at any time with our smart phones or soft phones. READ MORE"
“Toronto Cosmetic Surgery Institute is a plastic surgery clinic, located in downtown Toronto. On site we have a fully functional, state of the art surgical facility. MeloTel assisted us when we went paperless a couple years ago in replacing and restructuring our computer hardware and network. They have been providing us with IT support ever since. Whether it be remote sessions that are required, or on site visits, the service MeloTel provides is always quick and efficient. READ MORE"
“Global Mentoring Solutions (GMS) is a North American based, white labelled outsourced help desk provider that partners with major ISPs, eLearning Support Providers and mid-market IT Service Providers. With MeloTel’s telephone infrastructure services GMS is able to provide support for over 8,000 technical support interactions per month! GMS has been relying on MeloTel’s expertise and professional support services since 2010. READ MORE"