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April 3, 2019

Using A Softphone Connects You With Anybody Anywhere!

One of the most brilliant aspects of VoIP telephony is its ability to completely shatter the lines created by geography. By today’s standards, the concept of long distance calls is practically ancient folklore. And, for many, desktop telephones are considered archaic relics. With VoIP, the internet is the new telephone line. So gone are the days when calling someone from clear across the globe would rack up massive charges.

Taking things a step further is the Softphone.

A Softphone isn’t a physical telephone device, but instead a free downloadable app that you can place on your desktop computer, laptop, tablet or smartphone. With the app, you can make and take calls from anywhere in the world. As long as you’re connected to Wi-Fi, you won’t be using any data or cellular minutes. And even if you aren’t connected to Wi-Fi and you are using your data, you still don’t use up cellular minutes. The bottom line: no long distance charges!

“A desktop softphone allows users to make and take phone calls from any computer with an internet connection,” explains Kevin Bartley on OnSIP.com, “This enables employees to stay connected away from the office, whether they are at a café, an airport lounge, or a poolside cabana. It also saves on hardware costs—instead of a desk phone, a user needs only a headset for optimal call quality.”

Easily connect with your co-workers and clients.

As you may already be aware, the Softphone app is a free feature that comes along with MeloTel’s cloud-based Commercial Phone Services. The MeloTel team absolutely loves using this app to communicate with our own clients, but we enjoy using it to connect with our co-workers as well. No matter where we are, we can simply plug in one of our team member’s extensions and we’ll be in touch within seconds.

“With VoIP, connecting employees that are mobile becomes that much easier,” confirms Kimberly Scolaro of Summit Business Technologies, “Employees can communicate with team members or clients by using the same phone number as they would at their desk in the office. Having location-independent contact information makes keeping connected and taking calls on the road seamless.”

The Softphone app provides you with easy access to contacts.

Naturally, your telephone contact list is stored in your phone. With a Softphone app, you can easily locate your contacts in your phone in order to make your calls. When using the app on your computer, you can also search your email account for contacts. As Bartley points out, most desktop softphones can pull contacts from outside sources.

“This saves employees the time and effort of manually entering contact data when setting up the softphone,” he writes, “Some apps automatically provide the entire company directory and allow employees to add and edit contacts to lists within the app interface. This customization allows employees to keep their contacts organized and curated.”

For information about MeloTel’s cloud-based Commercial Phone Services and the free Softphone app that comes with it, please don’t hesitate to contact us at 1-888-MELOTEL or use the Live Chat feature on our website!

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Here are a few testimonials from what our customers have to say:

Danielle Cameron
Heidi Kaufmann
Charles Murray
Rashalee Green
Fouad Shuhaiber
Dr. Martin Jugenburg
Wayne Goldstein
Danielle Cameron (VP Marketing)Imprezzio Marketing

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Heidi Kaufmann (Manager )TK Enterprises

“When TK Enterprises found MeloTel 2 years ago, it was in a crisis situation. Our previous VoIP provider had left us in the lurch and within days, MeloTel had us back up and running and we’ve never looked back since. We started with VoIP services and have worked with them to bring our company’s technology levels up to be more cutting edge and competitive while reducing costs and mitigating risk the entire time. READ MORE"

Charles Murray (CEO)Benjamin Verde

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Fouad Shuhaiber (CEO)National Projects

“I have been a MeloTel customer since 2009 and wanted to tell you how much my whole office appreciates your services. Life becomes a lot easier when someone is there to help when we need it. That kind of service is why we will remain a loyal customer for many years to come. Thank you! READ MORE"

Dr. Martin Jugenburg (Surgeon)Toronto Cosmetic Surgery Institute

“Toronto Cosmetic Surgery Institute is a plastic surgery clinic, located in downtown Toronto. On site we have a fully functional, state of the art surgical facility. MeloTel assisted us when we went paperless a couple years ago in replacing and restructuring our computer hardware and network. They have been providing us with IT support ever since. Whether it be remote sessions that are required, or on site visits, the service MeloTel provides is always quick and efficient. READ MORE"

Wayne Goldstein (CEO)Global Mentoring Solutions

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