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The Most Reliable & Trusted
VOIP Service Provider
in Canada
July 15, 2015

We Have Upgraded Our Customer Portal!

At MeloTel, we have an unofficial mantra that we chant and practice on a regular basis. “We strive to make our customers’ lives easier!” Okay, so maybe we don’t chant it as much as we practice it. But, we work tirelessly to ensure that that those who choose to work with MeloTel receive the ultimate customer experience with each and every one of their interactions with us. And, today we’re happy to announce that we’ve taken another step further in that direction.

We’re proud to reveal that we have upgraded MeloTel’s “Customer Portal”! This incredible online customer service tool and billing system provides a myriad of options to help all current MeloTel customers get direct and immediate access to any information or assistance that they need. It’s an amazing service tool, if we do say so ourselves. It gives our customers more control, insight and reliability in every way when dealing with MeloTel.

The entirely newly-designed “Customer Portal” features a long list of excellent features including the ability to quickly and easily buy a domain name for your company website. It’s as easy as punching in the domain name of your choice on the home page and clicking the “Search” button. Within seconds, you’ll know if your domain name is available. If it is, you will be given a price that is generally in the $15.99 (CAD) range.

If it is not, you’ll be given a list of available options that are as close to the domain name that you have chosen as possible. They start as low as $9.99 (CAD)! As soon as you select your new domain name, you will be one step closer to growing your company’s reach worldwide. As we’ve often blogged about in the past, a strong online presence is the cornerstone to any company’s success in today’s internet-crazed world.

MeloTel’s newly updated “Customer Portal” also allows you to order new products and services with the click of a button. By clicking on “Order Hosting”, you will be given another list of great options to choose from. As you may be aware, MeloTel is your go-to destination for all things VoIP-related. Our Commercial Phone Services offer the best quality service and equipment in our industry!

The new “Customer Portal” definitely falls in line with our insistence on making the lives of MeloTel customers easier. It also allows them to easily make payments. Our clients have the option of viewing their invoices and updating their credit cards as well. Simply click on the “Make Payments” tab in order to begin the quick and easy process. As we said, “Customer Portal” is your new one-stop location to handle all things MeloTel.

In addition to all that has already been mentioned, it also allows our customers to manage their services, open support tickets, manage licenses, manage their projects and get access to our Service Status Dashboard. The “Customer Portal” is also a go-to destination to receive important announcements from our company. If you’re already a MeloTel customer, all of these fascinating benefits are already yours!

Not a MeloTel customer yet? Not a problem. We can change all of that as soon as you’re ready. If you’re curious about any and all of our products and services, please don’t hesitate to call us at 1-888-MELOTEL. You are also very welcome to use our “Live Sales Chat” feature on our website. Simply scroll to the top right corner of the page and you’ll notice a “fold down” feature that reveals a “Click 2 Chat” button. Click it and we’ll be talking in no time!

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Here are a few testimonials from what our customers have to say:

Danielle Cameron
Heidi Kaufmann
Charles Murray
Rashalee Green
Fouad Shuhaiber
Name
Dr. Martin Jugenburg
Wayne Goldstein
Danielle Cameron (VP Marketing)Imprezzio Marketing

“Imprezzio Marketing has been with MeloTel for 4 years and their service has been outstanding over the years. Their customer support team is always extremely helpful and always responds and resolves any issues that we have. Thank you MeloTel for providing us with such great service. READ MORE"

Heidi Kaufmann (Manager )TK Enterprises

“When TK Enterprises found MeloTel 2 years ago, it was in a crisis situation. Our previous VoIP provider had left us in the lurch and within days, MeloTel had us back up and running and we’ve never looked back since. We started with VoIP services and have worked with them to bring our company’s technology levels up to be more cutting edge and competitive while reducing costs and mitigating risk the entire time. READ MORE"

Charles Murray (CEO)Benjamin Verde

“Benjamin Verde Incorporated has been a loyal MeloTel customer since 2013. We are able to provide a variety of Artist and Entertainment related solutions such as Web Hosting, Artist Marketing and Artist Funding to clients across Canada. By utilizing MeloTel’s robust products and services our agents are able to provide fast and efficient customer care to various radio stations, record companies, independent artist as well as popular international brands via Benjamin Verde’s VXCO.net portal. READ MORE"

Rashalee Green (VP of Operations)Synergy Marketing

“As the leaders in promotional advertising with over 25 years experience we strive to satisfy all of our clients’ needs when it comes to marketing them and their businesses. We go over and above to make sure that all of their advertising demands are met with no exceptions. MeloTel and Synergy have been in business together since providing exceptional VoIP and technical services. READ MORE"

Fouad Shuhaiber (CEO)National Projects

“I have been a MeloTel customer since 2009 and wanted to tell you how much my whole office appreciates your services. Life becomes a lot easier when someone is there to help when we need it. That kind of service is why we will remain a loyal customer for many years to come. Thank you! READ MORE"

Name (title)Skinjectables

“The transition to MeloTel has been exceptional on a number of levels. Cost savings of more than 50% compared to our old traditional multi-line system is a welcome benefit, but the service and features are what we are most pleased with. MeloTel gives us the capability to enhance our service to clients with features like “Find Me-Follow Me” which allows us to answer our main office lines from anywhere, at any time with our smart phones or soft phones. READ MORE"

Dr. Martin Jugenburg (Surgeon)Toronto Cosmetic Surgery Institute

“Toronto Cosmetic Surgery Institute is a plastic surgery clinic, located in downtown Toronto. On site we have a fully functional, state of the art surgical facility. MeloTel assisted us when we went paperless a couple years ago in replacing and restructuring our computer hardware and network. They have been providing us with IT support ever since. Whether it be remote sessions that are required, or on site visits, the service MeloTel provides is always quick and efficient. READ MORE"

Wayne Goldstein (CEO)Global Mentoring Solutions

“Global Mentoring Solutions (GMS) is a North American based, white labelled outsourced help desk provider that partners with major ISPs, eLearning Support Providers and mid-market IT Service Providers. With MeloTel’s telephone infrastructure services GMS is able to provide support for over 8,000 technical support interactions per month! GMS has been relying on MeloTel’s expertise and professional support services since 2010. READ MORE"

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