In our last blog, we revisited the topic of Twitter and its many benefits to business owners. Now with two Twitter accounts – @melotel and @nocstatus – MeloTel is doing all it can to take advantage of this social media juggernaut. And why not? It’s the fastest growing social networking platform on the internet.
At least, this is what Anthony Saladino has reported on Business2Community.com. He writes that there are numerous benefits to using Twitter to promote your business. Not the least of which has to do with the fact that it allows you to directly communicate with your clients – something that big-named corporations are not known for.
Engaging in conversations that allow you to effectively answer questions and speak directly to the needs of your customers is a key reason to use Twitter. It’s about fostering communication and building trust among your client base. But what are some of the other benefits to using Twitter for your company?
Generating Traffic for Your Local Store and Website. Obviously, right? Writes Saladino, “By using Twitter, you can catch your customers’ attention with special offers or the announcements of online or offline events like contests. When you arrange special offers or events, you can direct people to your local store or website to get more info, sign up, leave comments etc.”
Don’t forget that Twitter does represent yet another location for you to be found on the world wide web. Just like your website, your Twitter account should enable customers to get information about your store locations, products and services. Tweets often spread rapidly. So remember that it can be used to advertise your business to a wide audience quickly.
Following the Trends in Your Industry and Watching Your Competitors Closely. This is a key component to the advantages of using Twitter. Not only can you market yourself, but you can keep an eye on others, as well. Learning about current trends is important in any industry. Following others on Twitter helps you to do just that.
Want to know what your competitors are up to? Follow them on Twitter. Determine how successful your strategies are by comparing them to what the competition is doing. What are people saying about your competitors? What are they saying about you? Twitter helps to answer these questions.
Strengthening Your Connection with Your Local Community. According to Saladino, “If you have a local business or a local branch, you can include this location to your tweets to make it known by your followers. Also, you can share useful local information, offer solutions to local social issues and support local events or causes. All these efforts will create awareness for your local business and strengthen your connection with the local community.”
“Imprezzio Marketing has been with MeloTel for 4 years and their service has been outstanding over the years. Their customer support team is always extremely helpful and always responds and resolves any issues that we have. Thank you MeloTel for providing us with such great service. READ MORE"
“When TK Enterprises found MeloTel 2 years ago, it was in a crisis situation. Our previous VoIP provider had left us in the lurch and within days, MeloTel had us back up and running and we’ve never looked back since. We started with VoIP services and have worked with them to bring our company’s technology levels up to be more cutting edge and competitive while reducing costs and mitigating risk the entire time. READ MORE"
“Benjamin Verde Incorporated has been a loyal MeloTel customer since 2013. We are able to provide a variety of Artist and Entertainment related solutions such as Web Hosting, Artist Marketing and Artist Funding to clients across Canada. By utilizing MeloTel’s robust products and services our agents are able to provide fast and efficient customer care to various radio stations, record companies, independent artist as well as popular international brands via Benjamin Verde’s VXCO.net portal. READ MORE"
“As the leaders in promotional advertising with over 25 years experience we strive to satisfy all of our clients’ needs when it comes to marketing them and their businesses. We go over and above to make sure that all of their advertising demands are met with no exceptions. MeloTel and Synergy have been in business together since providing exceptional VoIP and technical services. READ MORE"
“I have been a MeloTel customer since 2009 and wanted to tell you how much my whole office appreciates your services. Life becomes a lot easier when someone is there to help when we need it. That kind of service is why we will remain a loyal customer for many years to come. Thank you! READ MORE"
“The transition to MeloTel has been exceptional on a number of levels. Cost savings of more than 50% compared to our old traditional multi-line system is a welcome benefit, but the service and features are what we are most pleased with. MeloTel gives us the capability to enhance our service to clients with features like “Find Me-Follow Me” which allows us to answer our main office lines from anywhere, at any time with our smart phones or soft phones. READ MORE"
“Toronto Cosmetic Surgery Institute is a plastic surgery clinic, located in downtown Toronto. On site we have a fully functional, state of the art surgical facility. MeloTel assisted us when we went paperless a couple years ago in replacing and restructuring our computer hardware and network. They have been providing us with IT support ever since. Whether it be remote sessions that are required, or on site visits, the service MeloTel provides is always quick and efficient. READ MORE"
“Global Mentoring Solutions (GMS) is a North American based, white labelled outsourced help desk provider that partners with major ISPs, eLearning Support Providers and mid-market IT Service Providers. With MeloTel’s telephone infrastructure services GMS is able to provide support for over 8,000 technical support interactions per month! GMS has been relying on MeloTel’s expertise and professional support services since 2010. READ MORE"