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December 7, 2012

Tweets And Treats Can Wow Your Customers

If you’re a business owner, the best gift you can give yourself this year is the gift of new customers in the new year. But how can you make sure that happens? It is often said that it is both cheaper and easier to advertise to your current customers than it is to people who haven’t done business with you yet.

Earlier this week, we blogged about the importance of wowing your customers through exceptional customer service. This is what will help spread that ever-important word-of-mouth promotion about your business. We also discussed the concept of giving your customers that little extra and offering them something for free.

As we all know, the holiday season is here and the spirit of giving is certainly in the air. So why not think of some ways that you can give things to your customers that won’t cost you a thing. We’re talking about going over and above the call of duty to put smiles on the faces of each and every client that walks through your door.

Tweets. MeloTel has long lived by the adage that “if you tweet us, then we’ll tweet you”. How hard is it to tweet someone? It just may be the simplest way to show your gratitude. And, of course, it’s completely free to do. People appreciate tweets since they represent a public acknowledgment.

More importantly, your tweets about others are very likely to get retweeted and read by others who may have never heard of your business before. As if it hasn’t been made perfectly obvious by now, social media is one of the world’s most popular ways to share information. Master your ability to use Twitter to your advantage.

Treats. Treat your customers to special services you wouldn’t normally provide. For example, ask your customers if you can help them carry their purchases to their cars. Offer to take larger products to their cars for them. This will go a long way in impressing your clients and making them feel good about your company.

You know what customers could really use during a long day of Christmas shopping? Simple refreshments. If you don’t usually have your water cooler accessible to your customers, bring out on to the floor during the holiday rush. This won’t cost you a whole lot. But it will be well appreciated.

Obviously, there are countless things you can do to make your clients’ days that much brighter. At MeloTel, we have a number of freebies available that we’d be happy to offer you, and not just during the holiday season. Give us a call at 1-888-MELOTEL to learn of the many other ways we can wow you!

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Here are a few testimonials from what our customers have to say:

Danielle Cameron
Heidi Kaufmann
Charles Murray
Rashalee Green
Fouad Shuhaiber
Dr. Martin Jugenburg
Wayne Goldstein
Danielle Cameron (VP Marketing)Imprezzio Marketing

“Imprezzio Marketing has been with MeloTel for 4 years and their service has been outstanding over the years. Their customer support team is always extremely helpful and always responds and resolves any issues that we have. Thank you MeloTel for providing us with such great service. READ MORE"

Heidi Kaufmann (Manager )TK Enterprises

“When TK Enterprises found MeloTel 2 years ago, it was in a crisis situation. Our previous VoIP provider had left us in the lurch and within days, MeloTel had us back up and running and we’ve never looked back since. We started with VoIP services and have worked with them to bring our company’s technology levels up to be more cutting edge and competitive while reducing costs and mitigating risk the entire time. READ MORE"

Charles Murray (CEO)Benjamin Verde

“Benjamin Verde Incorporated has been a loyal MeloTel customer since 2013. We are able to provide a variety of Artist and Entertainment related solutions such as Web Hosting, Artist Marketing and Artist Funding to clients across Canada. By utilizing MeloTel’s robust products and services our agents are able to provide fast and efficient customer care to various radio stations, record companies, independent artist as well as popular international brands via Benjamin Verde’s portal. READ MORE"

Rashalee Green (VP of Operations)Synergy Marketing

“As the leaders in promotional advertising with over 25 years experience we strive to satisfy all of our clients’ needs when it comes to marketing them and their businesses. We go over and above to make sure that all of their advertising demands are met with no exceptions. MeloTel and Synergy have been in business together since providing exceptional VoIP and technical services. READ MORE"

Fouad Shuhaiber (CEO)National Projects

“I have been a MeloTel customer since 2009 and wanted to tell you how much my whole office appreciates your services. Life becomes a lot easier when someone is there to help when we need it. That kind of service is why we will remain a loyal customer for many years to come. Thank you! READ MORE"

Dr. Martin Jugenburg (Surgeon)Toronto Cosmetic Surgery Institute

“Toronto Cosmetic Surgery Institute is a plastic surgery clinic, located in downtown Toronto. On site we have a fully functional, state of the art surgical facility. MeloTel assisted us when we went paperless a couple years ago in replacing and restructuring our computer hardware and network. They have been providing us with IT support ever since. Whether it be remote sessions that are required, or on site visits, the service MeloTel provides is always quick and efficient. READ MORE"

Wayne Goldstein (CEO)Global Mentoring Solutions

“Global Mentoring Solutions (GMS) is a North American based, white labelled outsourced help desk provider that partners with major ISPs, eLearning Support Providers and mid-market IT Service Providers. With MeloTel’s telephone infrastructure services GMS is able to provide support for over 8,000 technical support interactions per month! GMS has been relying on MeloTel’s expertise and professional support services since 2010. READ MORE"

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