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The Most Reliable & Trusted
VOIP Service Provider
in Canada
May 15, 2013

Trust MeloTel As Your Tech Expert

helpWe can’t all be experts. So if you don’t feel all that well-versed when it comes to computer technology, don’t worry about it. Allow MeloTel to your tech-savvy experts so that you don’t have to be. You have plenty of other things related to your business that you have to concern yourself with. So it’s okay to be in the “I’m not sure how to work this thing” category.

Trust us, you’re not alone. Even in the year 2013, not everyone is computer-savvy. This is why MeloTel shoots to go over and above the call of duty for our customers by providing them with expert technical assistance in addition to the services we provide. So whether you utilize our Business Telephone Services or we’ve designed and set up your website, we have Service & Maintenance Plans to ensure that your business is running smoothly.

Our packages, by the way, are made up of comprehensive plans that help to manage and support your office infrastructure. They allow for our clients to extend their services, if they choose, adding support coverage to all of their office equipment, including replacement in the event of any failure. But, for the most part, the equipment should be pretty easy for you to manage and maintain.

It is software issues that we generally hear about. So our MeloTel experts remain on standby to assist our clients with technical support whenever necessary. They can help with everything from implementation assistance to upgrades and production down emergencies. At MeloTel, we employ support experts who stay dedicated to clearly communicating ways to resolve problems quickly.

We also employ individuals who know the true meaning of top-quality customer service. We’re talking about people who are as friendly and compassionate as they are knowledgeable and trustworthy. To be a strong team, you have to put your strongest players in the right positions. As we mentioned, we all can’t be experts at everything. That’s why our team is so diverse.

Take our bloggers, for example. Sure, we can right readable, entertaining and informative blogs. We ensure that our clients’ websites are regularly updated and that their social media profiles remain active. But don’t ask a member of our blogging team to service your computer if the screen keeps freezing. Technical wizards, we are not! That’s why it’s okay for you to not be a wizard either.

By joining the MeloTel team, you will always have an expert player covering your back. Our Affordable Website Maintenance Plans are designed to help business owners who may experience trouble adapting to the rapidly changing world of technology. Trust in us to keep your websites updated without forcing you to exceed your budget. This plan, you may have noticed, has been aptly named.

Of course, you may need our help. But that shouldn’t mean you have to worry about overspending. We provide a variety of website maintenance services expertly and expeditiously. But we also offer such help at a fraction of the cost of hiring a full-time in-house web designer. Call us up at 1-888-MELOTEL and allow our experts to ease your mind and solve your technical issues.

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Here are a few testimonials from what our customers have to say:

Danielle Cameron
Heidi Kaufmann
Charles Murray
Rashalee Green
Fouad Shuhaiber
Name
Dr. Martin Jugenburg
Wayne Goldstein
Danielle Cameron (VP Marketing)Imprezzio Marketing

“Imprezzio Marketing has been with MeloTel for 4 years and their service has been outstanding over the years. Their customer support team is always extremely helpful and always responds and resolves any issues that we have. Thank you MeloTel for providing us with such great service. READ MORE"

Heidi Kaufmann (Manager )TK Enterprises

“When TK Enterprises found MeloTel 2 years ago, it was in a crisis situation. Our previous VoIP provider had left us in the lurch and within days, MeloTel had us back up and running and we’ve never looked back since. We started with VoIP services and have worked with them to bring our company’s technology levels up to be more cutting edge and competitive while reducing costs and mitigating risk the entire time. READ MORE"

Charles Murray (CEO)Benjamin Verde

“Benjamin Verde Incorporated has been a loyal MeloTel customer since 2013. We are able to provide a variety of Artist and Entertainment related solutions such as Web Hosting, Artist Marketing and Artist Funding to clients across Canada. By utilizing MeloTel’s robust products and services our agents are able to provide fast and efficient customer care to various radio stations, record companies, independent artist as well as popular international brands via Benjamin Verde’s VXCO.net portal. READ MORE"

Rashalee Green (VP of Operations)Synergy Marketing

“As the leaders in promotional advertising with over 25 years experience we strive to satisfy all of our clients’ needs when it comes to marketing them and their businesses. We go over and above to make sure that all of their advertising demands are met with no exceptions. MeloTel and Synergy have been in business together since providing exceptional VoIP and technical services. READ MORE"

Fouad Shuhaiber (CEO)National Projects

“I have been a MeloTel customer since 2009 and wanted to tell you how much my whole office appreciates your services. Life becomes a lot easier when someone is there to help when we need it. That kind of service is why we will remain a loyal customer for many years to come. Thank you! READ MORE"

Name (title)Skinjectables

“The transition to MeloTel has been exceptional on a number of levels. Cost savings of more than 50% compared to our old traditional multi-line system is a welcome benefit, but the service and features are what we are most pleased with. MeloTel gives us the capability to enhance our service to clients with features like “Find Me-Follow Me” which allows us to answer our main office lines from anywhere, at any time with our smart phones or soft phones. READ MORE"

Dr. Martin Jugenburg (Surgeon)Toronto Cosmetic Surgery Institute

“Toronto Cosmetic Surgery Institute is a plastic surgery clinic, located in downtown Toronto. On site we have a fully functional, state of the art surgical facility. MeloTel assisted us when we went paperless a couple years ago in replacing and restructuring our computer hardware and network. They have been providing us with IT support ever since. Whether it be remote sessions that are required, or on site visits, the service MeloTel provides is always quick and efficient. READ MORE"

Wayne Goldstein (CEO)Global Mentoring Solutions

“Global Mentoring Solutions (GMS) is a North American based, white labelled outsourced help desk provider that partners with major ISPs, eLearning Support Providers and mid-market IT Service Providers. With MeloTel’s telephone infrastructure services GMS is able to provide support for over 8,000 technical support interactions per month! GMS has been relying on MeloTel’s expertise and professional support services since 2010. READ MORE"

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