With Halloween coming tomorrow, it brings to mind that, for business owners, the act of “treating” is one that should be practiced all year round. Treating your customers like the special people they are is integral to the success of your brand. Without a strong customer service regimen, your company is not likely to enjoy much success.
Remember that, thanks to social media, word gets around quicker than it ever has in the past. If your company displeases a customer, news of the incident is sure to spread like wildfire over the internet. At MeloTel, we put a lot of effort into ensuring that our customers receive the best possible customer service in the telecom business. We also take great pride in offering the best telecom services available anywhere!
Our cloud-hosted Commercial Phone Services can accurately be described a “MeloTel’s bread and butter”. During its inception, nearly ten years ago, our company focused primarily on VoIP-based telephone services. We knew that traditional landlines would not be able to keep up with the growing demands of the modern-day business. Today, we continue to make our Commercial Phone Services superior to those offered by any other business in our industry.
To offer just a few highlights, our services include all advanced features and unlimited calling to more than 22 countries. We also provide a Free Polycom Rental program! Instead of investing hundreds or even thousands on new telecom equipment, we provide Polycom phones as a free rental for as long as you are our customer. To top it off, we also cover the costs of porting your numbers to us and charge no setup, activation or shipping fees.
Just as it is important for a company to have a reliable phone system that provides crystal clear calling, its website is a vital part of its success. In today’s world, the vast majority of consumers go online to research companies and browse to compare products and services. Keeping your company website in tip-top shape is mandatory. The problem, for most business owners, is they don’t have the time or expertise to update their sites themselves.
This is where MeloTel steps in. We provide a variety of Website Maintenance Services by a highly skilled, competent and dedicated staff. We strive to offer exceptional service in an expeditious time frame, while providing the personal attention you deserve at a fraction of the cost of hiring a full time in-house web designer/developer.
This is a service you’re not likely to have offered to you by your average telecom provider. But, by now, you know that MeloTel is no average telecom provider! Our blogging services ensure that your site is regularly updated with relevant and intriguing content. This helps your company website to rank higher in search engines and receive recognition as a go-to destination for all things related to your industry.
Our Bloggers & Creative Writers For Hire have been helping company websites to regularly increase their traffic for years. Our copy is readable, engaging, and optimized to get your site more hits.
For more information about any and all of our cloud-hosted services, please don’t hesitate to contact us at 1-888-MELOTEL or use the Live Chat feature on our website!
“Imprezzio Marketing has been with MeloTel for 4 years and their service has been outstanding over the years. Their customer support team is always extremely helpful and always responds and resolves any issues that we have. Thank you MeloTel for providing us with such great service. READ MORE"
“When TK Enterprises found MeloTel 2 years ago, it was in a crisis situation. Our previous VoIP provider had left us in the lurch and within days, MeloTel had us back up and running and we’ve never looked back since. We started with VoIP services and have worked with them to bring our company’s technology levels up to be more cutting edge and competitive while reducing costs and mitigating risk the entire time. READ MORE"
“Benjamin Verde Incorporated has been a loyal MeloTel customer since 2013. We are able to provide a variety of Artist and Entertainment related solutions such as Web Hosting, Artist Marketing and Artist Funding to clients across Canada. By utilizing MeloTel’s robust products and services our agents are able to provide fast and efficient customer care to various radio stations, record companies, independent artist as well as popular international brands via Benjamin Verde’s VXCO.net portal. READ MORE"
“As the leaders in promotional advertising with over 25 years experience we strive to satisfy all of our clients’ needs when it comes to marketing them and their businesses. We go over and above to make sure that all of their advertising demands are met with no exceptions. MeloTel and Synergy have been in business together since providing exceptional VoIP and technical services. READ MORE"
“I have been a MeloTel customer since 2009 and wanted to tell you how much my whole office appreciates your services. Life becomes a lot easier when someone is there to help when we need it. That kind of service is why we will remain a loyal customer for many years to come. Thank you! READ MORE"
“The transition to MeloTel has been exceptional on a number of levels. Cost savings of more than 50% compared to our old traditional multi-line system is a welcome benefit, but the service and features are what we are most pleased with. MeloTel gives us the capability to enhance our service to clients with features like “Find Me-Follow Me” which allows us to answer our main office lines from anywhere, at any time with our smart phones or soft phones. READ MORE"
“Toronto Cosmetic Surgery Institute is a plastic surgery clinic, located in downtown Toronto. On site we have a fully functional, state of the art surgical facility. MeloTel assisted us when we went paperless a couple years ago in replacing and restructuring our computer hardware and network. They have been providing us with IT support ever since. Whether it be remote sessions that are required, or on site visits, the service MeloTel provides is always quick and efficient. READ MORE"
“Global Mentoring Solutions (GMS) is a North American based, white labelled outsourced help desk provider that partners with major ISPs, eLearning Support Providers and mid-market IT Service Providers. With MeloTel’s telephone infrastructure services GMS is able to provide support for over 8,000 technical support interactions per month! GMS has been relying on MeloTel’s expertise and professional support services since 2010. READ MORE"