“Keep in touch”. Three simple words. And yet they carry so much importance. However, it seems that many people just throw those three simple words out when parting with acquaintances because it seems like the appropriate thing to do. As a business owner, however, you don’t have such a luxury. To you, keeping in touch is a must. Being in regular contact with your customers, after all, is a key to business success.
Statistics have shown that 80 percent of a company’s future revenue is bound to come from 20 percent of its current customer base. What that means is that it’s vitally important for all business owners to focus their energies on growing the customer relationships they already have. One easy way to do that is to – you guessed it – keep in touch! What are the best ways to keep in touch?
Newsletters.
At MeloTel, we send out weekly newsletters to our subscribers. These newsletters bring our clients up to speed on some of the recent goings-on with our business. Each one is written in a friendly, conversational way and is meant to provide valuable information about our company’s services. That said, it’s also an invitation-slash-reminder for our customers to feel free to contact us at any time. We’re big on being there to offer assistance when it is needed.
Live Chat.
Over the past year, we’ve been making great use of our website’s Live Chat feature as it enables our website’s visitors to have real-time conversations with members of our support staff. We love the fact that the feature offers an alternative way of getting in touch with us to receive immediate feedback and support. As mentioned, it’s important for us to communicate that we’re always ready to help.
Phone.
We would have listed this one first but thought it may be a bit too obvious. As very proud providers of cloud-hosted Commercial Phone Services, MeloTel is a staunch proponent of VoIP technology. Our phone system enables us to conduct business with clients, colleagues and co-workers with great ease – even if they are clear across the globe! As you can imagine, MeloTel customers who make use of our phone services enjoy the same benefits.
Single Number Reach.
This isn’t your average phone service. It’s recognized as one of the best calling features made available by VoIP technology. With Single Number Reach, you become someone who is an absolute expert at keeping in touch. And that’s because it’s practically impossible to ever miss an important phone call!
Single Number Reach forwards your number to up to five different devices of your choice. When the number is called, all five devices will ring at the same time. No matter where you may be or which phone you may be using, you can assure your customers that you won’t be hard to find. This, in case you weren’t aware, is huge for the modern day consumer. These days, a business owner who is easy to stay in touch with is one that earns trust and respect – and long-term loyalty.
For more information about MeloTel’s VoIP-based Commercial Phone Services and the fantastic Single Number Reach feature, please don’t hesitate to contact us at 1-888-MELOTEL or use the Live Chat feature on our website!
