“Keep in touch”. Three simple words. And yet they carry so much importance. However, it seems that many people just throw those three simple words out when parting with acquaintances because it seems like the appropriate thing to do. As a business owner, however, you don’t have such a luxury. To you, keeping in touch is a must. Being in regular contact with your customers, after all, is a key to business success.
Statistics have shown that 80 percent of a company’s future revenue is bound to come from 20 percent of its current customer base. What that means is that it’s vitally important for all business owners to focus their energies on growing the customer relationships they already have. One easy way to do that is to – you guessed it – keep in touch! What are the best ways to keep in touch?
At MeloTel, we send out weekly newsletters to our subscribers. These newsletters bring our clients up to speed on some of the recent goings-on with our business. Each one is written in a friendly, conversational way and is meant to provide valuable information about our company’s services. That said, it’s also an invitation-slash-reminder for our customers to feel free to contact us at any time. We’re big on being there to offer assistance when it is needed.
Over the past year, we’ve been making great use of our website’s Live Chat feature as it enables our website’s visitors to have real-time conversations with members of our support staff. We love the fact that the feature offers an alternative way of getting in touch with us to receive immediate feedback and support. As mentioned, it’s important for us to communicate that we’re always ready to help.
We would have listed this one first but thought it may be a bit too obvious. As very proud providers of cloud-hosted Commercial Phone Services, MeloTel is a staunch proponent of VoIP technology. Our phone system enables us to conduct business with clients, colleagues and co-workers with great ease – even if they are clear across the globe! As you can imagine, MeloTel customers who make use of our phone services enjoy the same benefits.
This isn’t your average phone service. It’s recognized as one of the best calling features made available by VoIP technology. With Single Number Reach, you become someone who is an absolute expert at keeping in touch. And that’s because it’s practically impossible to ever miss an important phone call!
Single Number Reach forwards your number to up to five different devices of your choice. When the number is called, all five devices will ring at the same time. No matter where you may be or which phone you may be using, you can assure your customers that you won’t be hard to find. This, in case you weren’t aware, is huge for the modern day consumer. These days, a business owner who is easy to stay in touch with is one that earns trust and respect – and long-term loyalty.
For more information about MeloTel’s VoIP-based Commercial Phone Services and the fantastic Single Number Reach feature, please don’t hesitate to contact us at 1-888-MELOTEL or use the Live Chat feature on our website!
“Imprezzio Marketing has been with MeloTel for 4 years and their service has been outstanding over the years. Their customer support team is always extremely helpful and always responds and resolves any issues that we have. Thank you MeloTel for providing us with such great service. READ MORE"
“When TK Enterprises found MeloTel 2 years ago, it was in a crisis situation. Our previous VoIP provider had left us in the lurch and within days, MeloTel had us back up and running and we’ve never looked back since. We started with VoIP services and have worked with them to bring our company’s technology levels up to be more cutting edge and competitive while reducing costs and mitigating risk the entire time. READ MORE"
“Benjamin Verde Incorporated has been a loyal MeloTel customer since 2013. We are able to provide a variety of Artist and Entertainment related solutions such as Web Hosting, Artist Marketing and Artist Funding to clients across Canada. By utilizing MeloTel’s robust products and services our agents are able to provide fast and efficient customer care to various radio stations, record companies, independent artist as well as popular international brands via Benjamin Verde’s VXCO.net portal. READ MORE"
“As the leaders in promotional advertising with over 25 years experience we strive to satisfy all of our clients’ needs when it comes to marketing them and their businesses. We go over and above to make sure that all of their advertising demands are met with no exceptions. MeloTel and Synergy have been in business together since providing exceptional VoIP and technical services. READ MORE"
“I have been a MeloTel customer since 2009 and wanted to tell you how much my whole office appreciates your services. Life becomes a lot easier when someone is there to help when we need it. That kind of service is why we will remain a loyal customer for many years to come. Thank you! READ MORE"
“The transition to MeloTel has been exceptional on a number of levels. Cost savings of more than 50% compared to our old traditional multi-line system is a welcome benefit, but the service and features are what we are most pleased with. MeloTel gives us the capability to enhance our service to clients with features like “Find Me-Follow Me” which allows us to answer our main office lines from anywhere, at any time with our smart phones or soft phones. READ MORE"
“Toronto Cosmetic Surgery Institute is a plastic surgery clinic, located in downtown Toronto. On site we have a fully functional, state of the art surgical facility. MeloTel assisted us when we went paperless a couple years ago in replacing and restructuring our computer hardware and network. They have been providing us with IT support ever since. Whether it be remote sessions that are required, or on site visits, the service MeloTel provides is always quick and efficient. READ MORE"
“Global Mentoring Solutions (GMS) is a North American based, white labelled outsourced help desk provider that partners with major ISPs, eLearning Support Providers and mid-market IT Service Providers. With MeloTel’s telephone infrastructure services GMS is able to provide support for over 8,000 technical support interactions per month! GMS has been relying on MeloTel’s expertise and professional support services since 2010. READ MORE"