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December 16, 2011

Top Tips For Safe Online Shopping

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In our last blog, we revisited the topic of online shopping and discussed just how popular the phenomenon is becoming. Don’t take MeloTel President, John Meloche’s word for it. His article “Avoid The Mall Crawl With Online Shopping Solutions” is one of many that highlight the benefits of taking to the internet to shop (although it is the best one out there!).

On MoneyHighstreet.com, Julian Stone revealed that the online shopping craze is also taking over the United Kingdom. A recent PayPal UK study found that the majority of British shoppers are doing some or most of their shopping online this Christmas. So if you haven’t taken to the internet to go through your shopping list this season, perhaps now is the time to try it out.

In Stone’s article, he goes through a number of tips that PayPal has offered to those who are looking to jump online to shop. Following these tips will help for a more safe excursion through cyberspace, in addition to helping you save money. The first tip is eerily similar to one John gave in his article from a week ago.

“Take the time to understand the refund policies for any online retailer you are planning to buy from,” outlines Stone. As John mentioned, it’s important to buy Canadian. That way, you know you’ll be able to avoid potential customs and tax charges. Stone also points out that it’s important to research any refund policies that may be offered by the retailer before making your purchase.

You also want to make sure that you’re dealing with a legitimate retailer. John suggests that you locate a phone number on the site to make sure you can call for customer service, if necessary. Stone recommends that you “look for the padlock symbol in the browser and make sure the website address (or URL) starts with ‘https’ as this will protect your personal information being shared with other users.”

Don’t get tricked by what Stone refers to as “rip-off companies”. They encourage a “false sense of urgency…with the threat that something is in jeopardy if you don’t update it ASAP.” If you’re unsure about any policy or requirement listed on a company website, be sure to put in a call to find out more about it.

Finally, says Stone, beware of offers that appear too good to be true. Before making any purchase, consider what you would do if you were actually in the store. You’d likely ask an employee about the item to ensure its quality or correct price. Don’t be afraid to do the same when shopping online.

“Better safe than sorry,” reminded John last week. And better save than overspend as well! We hope these tips have helped. Enjoy your online shopping experience and remember, MeloTel is always here to help. We, of course, have our very own online shop. So call and ask away about anything that may interest you. Talk soon!

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Danielle Cameron
Heidi Kaufmann
Charles Murray
Rashalee Green
Fouad Shuhaiber
Name
Dr. Martin Jugenburg
Wayne Goldstein
Danielle Cameron (VP Marketing)Imprezzio Marketing

“Imprezzio Marketing has been with MeloTel for 4 years and their service has been outstanding over the years. Their customer support team is always extremely helpful and always responds and resolves any issues that we have. Thank you MeloTel for providing us with such great service. READ MORE"

Heidi Kaufmann (Manager )TK Enterprises

“When TK Enterprises found MeloTel 2 years ago, it was in a crisis situation. Our previous VoIP provider had left us in the lurch and within days, MeloTel had us back up and running and we’ve never looked back since. We started with VoIP services and have worked with them to bring our company’s technology levels up to be more cutting edge and competitive while reducing costs and mitigating risk the entire time. READ MORE"

Charles Murray (CEO)Benjamin Verde

“Benjamin Verde Incorporated has been a loyal MeloTel customer since 2013. We are able to provide a variety of Artist and Entertainment related solutions such as Web Hosting, Artist Marketing and Artist Funding to clients across Canada. By utilizing MeloTel’s robust products and services our agents are able to provide fast and efficient customer care to various radio stations, record companies, independent artist as well as popular international brands via Benjamin Verde’s VXCO.net portal. READ MORE"

Rashalee Green (VP of Operations)Synergy Marketing

“As the leaders in promotional advertising with over 25 years experience we strive to satisfy all of our clients’ needs when it comes to marketing them and their businesses. We go over and above to make sure that all of their advertising demands are met with no exceptions. MeloTel and Synergy have been in business together since providing exceptional VoIP and technical services. READ MORE"

Fouad Shuhaiber (CEO)National Projects

“I have been a MeloTel customer since 2009 and wanted to tell you how much my whole office appreciates your services. Life becomes a lot easier when someone is there to help when we need it. That kind of service is why we will remain a loyal customer for many years to come. Thank you! READ MORE"

Name (title)Skinjectables

“The transition to MeloTel has been exceptional on a number of levels. Cost savings of more than 50% compared to our old traditional multi-line system is a welcome benefit, but the service and features are what we are most pleased with. MeloTel gives us the capability to enhance our service to clients with features like “Find Me-Follow Me” which allows us to answer our main office lines from anywhere, at any time with our smart phones or soft phones. READ MORE"

Dr. Martin Jugenburg (Surgeon)Toronto Cosmetic Surgery Institute

“Toronto Cosmetic Surgery Institute is a plastic surgery clinic, located in downtown Toronto. On site we have a fully functional, state of the art surgical facility. MeloTel assisted us when we went paperless a couple years ago in replacing and restructuring our computer hardware and network. They have been providing us with IT support ever since. Whether it be remote sessions that are required, or on site visits, the service MeloTel provides is always quick and efficient. READ MORE"

Wayne Goldstein (CEO)Global Mentoring Solutions

“Global Mentoring Solutions (GMS) is a North American based, white labelled outsourced help desk provider that partners with major ISPs, eLearning Support Providers and mid-market IT Service Providers. With MeloTel’s telephone infrastructure services GMS is able to provide support for over 8,000 technical support interactions per month! GMS has been relying on MeloTel’s expertise and professional support services since 2010. READ MORE"

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