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January 14, 2013

There’s No Locking Out MeloTel

breakingLockWorking as a cohesive unit is important in any business, in any industry. If you’re working within an organization where people cannot agree on how to get things done – things won’t get done. This was pretty much the case with the NHL and the NHLPA over the past several months. And as hockey fans everywhere now know, they’ve finally come to an agreement!

What does this mean? Well, NHL hockey is finally going to be back underway by the end of the week. The shortened 48-game season will commence this coming Saturday with MeloTel’s hometown Toronto Maple Leafs taking on their hated rivals, the Montreal Canadiens.

But what does this mean for business owners who aren’t hockey fans? Hopefully, a lesson learned in how to coexist with those you work with. Imagine your business completely shutting down because members of the staff couldn’t agree on certain terms. You’d pretty much have to go out of business, right? This is why so many hockey fans seem to be so upset over the fact that it took so many months to get the NHL season started.

“We don’t have that luxury,” commented one of our clients last week, “There’s no lockouts in our industry. And we’re not making half the money the players and owners are making. It’s crazy to me that they actually have the right to stop playing. They cheat the fans in the process. I can’t imagine cheating my customers like that.”

The MeloTel Team concurs. As always, our staff remains unified in our commitment to keeping our customers happy. Thankfully, the members of our team are comprised of people who think the same when it comes to satisfying our client base. A professional, friendly and easily accessible nature makes up the staple of a MeloTel team member’s attitude.

Now, that doesn’t mean that we don’t have disagreements. Is it possible for different people to always see eye to eye on everything? Of course not. But it’s how differences of opinion are handled among members of a team that makes the team a strong one. If the members are able to treat each other with respect, problems can be solved without much difficulty.

If only the NHL’s players and owners could have practiced these traits. With the last NHL lockout having only been seven years ago, it’s questionable if the two sides will ever completely be able to coexist. Nevertheless, the lockout is over and hockey is set to begin. And this is good for business!

“I’m so glad that hockey is back,” exclaimed another one of our clients who is part of the food industry, “In our business, hockey games bring customers into our restaurants. We provide great food, but also a great atmosphere by broadcasting the hockey games. But without any hockey, the atmosphere was a lot more dull – and less crowded as a result. I can’t wait for the puck to drop!”

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Here are a few testimonials from what our customers have to say:

Danielle Cameron
Heidi Kaufmann
Charles Murray
Rashalee Green
Fouad Shuhaiber
Dr. Martin Jugenburg
Wayne Goldstein
Danielle Cameron (VP Marketing)Imprezzio Marketing

“Imprezzio Marketing has been with MeloTel for 4 years and their service has been outstanding over the years. Their customer support team is always extremely helpful and always responds and resolves any issues that we have. Thank you MeloTel for providing us with such great service. READ MORE"

Heidi Kaufmann (Manager )TK Enterprises

“When TK Enterprises found MeloTel 2 years ago, it was in a crisis situation. Our previous VoIP provider had left us in the lurch and within days, MeloTel had us back up and running and we’ve never looked back since. We started with VoIP services and have worked with them to bring our company’s technology levels up to be more cutting edge and competitive while reducing costs and mitigating risk the entire time. READ MORE"

Charles Murray (CEO)Benjamin Verde

“Benjamin Verde Incorporated has been a loyal MeloTel customer since 2013. We are able to provide a variety of Artist and Entertainment related solutions such as Web Hosting, Artist Marketing and Artist Funding to clients across Canada. By utilizing MeloTel’s robust products and services our agents are able to provide fast and efficient customer care to various radio stations, record companies, independent artist as well as popular international brands via Benjamin Verde’s portal. READ MORE"

Rashalee Green (VP of Operations)Synergy Marketing

“As the leaders in promotional advertising with over 25 years experience we strive to satisfy all of our clients’ needs when it comes to marketing them and their businesses. We go over and above to make sure that all of their advertising demands are met with no exceptions. MeloTel and Synergy have been in business together since providing exceptional VoIP and technical services. READ MORE"

Fouad Shuhaiber (CEO)National Projects

“I have been a MeloTel customer since 2009 and wanted to tell you how much my whole office appreciates your services. Life becomes a lot easier when someone is there to help when we need it. That kind of service is why we will remain a loyal customer for many years to come. Thank you! READ MORE"

Dr. Martin Jugenburg (Surgeon)Toronto Cosmetic Surgery Institute

“Toronto Cosmetic Surgery Institute is a plastic surgery clinic, located in downtown Toronto. On site we have a fully functional, state of the art surgical facility. MeloTel assisted us when we went paperless a couple years ago in replacing and restructuring our computer hardware and network. They have been providing us with IT support ever since. Whether it be remote sessions that are required, or on site visits, the service MeloTel provides is always quick and efficient. READ MORE"

Wayne Goldstein (CEO)Global Mentoring Solutions

“Global Mentoring Solutions (GMS) is a North American based, white labelled outsourced help desk provider that partners with major ISPs, eLearning Support Providers and mid-market IT Service Providers. With MeloTel’s telephone infrastructure services GMS is able to provide support for over 8,000 technical support interactions per month! GMS has been relying on MeloTel’s expertise and professional support services since 2010. READ MORE"

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