Now, this is getting ridiculous! Over the past few weeks, MeloTel has received more calls and emails detailing bad news stories about the big name telephone companies than ever before. We’re not sure if these tales are coming at a more rapid pace due to some of our recent blogs, or simply because the customer service of the big name companies is just getting worse.
You know the companies we’re talking about. The ones that sound like “Dodgers” and rhyme with “hell”. Most likely because they tend to dodge the actual concerns of the customers who call them, forcing their poor customers to go through hell! And that’s coming straight from one of the many people who have contacted us about their problems.
The way we figure it, it’s about time that MeloTel introduces a brand new initiative to put a stop (or at least a dent in the progress) of those big name companies who seem to make it their personal business to NOT be personal. It has gotten to the point where the all-too-popular telecom conglomerate has proven that it does not have the customers’ best interests at heart.
More and more, MeloTel is bringing in new customers who are dissatisfied with what they often refer to as a “disconnect between provider and consumer”. Have you ever heard of the expression “too big to fail”? Well, at MeloTel, we believe that the big name telephone companies are simply “too big to care”! In our next blog, we will detail our most recent story of a very disgruntled customer who has recently made the switch to MeloTel.
But first…allow us to introduce to you a new concept. We believe it’s time to start a revolution…if you will. When customers are mad, they deserve for their voices to be heard. And when their voices are not being heard by their big name providers, it’s only fair that the rest of the world is made aware about their dissatisfaction.
So taking a page out of our own book (or blogs, to be more precise), we are going to be taking to Twitter with a brand new hashtag: #voiprevolution. The time when customers are being ignored by the huge telecom conglomerate has to come to an end sooner than later. And MeloTel wants to assist you in being part of that revolution.
It may be a small step to voice your concerns on Twitter. But it will definitely be a step in the right direction. Any time you feel tired of the entire debacle of high-cost bills, inaccurate information, long hold times, impersonal service and an overall lack of genuine concern for your account, tweet using the hashtag #voiprevolution.
For more information on how MeloTel can help you to be part of the #voiprevolution by making the switch to out VoIP Telephone Services, give us a call at 1-888-MELOTEL. It’s only right that the customer truly comes first for once. Get the personalized service you deserve and stop overpaying for the poor service you’ve been getting. The revolution starts now!
“Imprezzio Marketing has been with MeloTel for 4 years and their service has been outstanding over the years. Their customer support team is always extremely helpful and always responds and resolves any issues that we have. Thank you MeloTel for providing us with such great service. READ MORE"
“When TK Enterprises found MeloTel 2 years ago, it was in a crisis situation. Our previous VoIP provider had left us in the lurch and within days, MeloTel had us back up and running and we’ve never looked back since. We started with VoIP services and have worked with them to bring our company’s technology levels up to be more cutting edge and competitive while reducing costs and mitigating risk the entire time. READ MORE"
“Benjamin Verde Incorporated has been a loyal MeloTel customer since 2013. We are able to provide a variety of Artist and Entertainment related solutions such as Web Hosting, Artist Marketing and Artist Funding to clients across Canada. By utilizing MeloTel’s robust products and services our agents are able to provide fast and efficient customer care to various radio stations, record companies, independent artist as well as popular international brands via Benjamin Verde’s VXCO.net portal. READ MORE"
“As the leaders in promotional advertising with over 25 years experience we strive to satisfy all of our clients’ needs when it comes to marketing them and their businesses. We go over and above to make sure that all of their advertising demands are met with no exceptions. MeloTel and Synergy have been in business together since providing exceptional VoIP and technical services. READ MORE"
“I have been a MeloTel customer since 2009 and wanted to tell you how much my whole office appreciates your services. Life becomes a lot easier when someone is there to help when we need it. That kind of service is why we will remain a loyal customer for many years to come. Thank you! READ MORE"
“The transition to MeloTel has been exceptional on a number of levels. Cost savings of more than 50% compared to our old traditional multi-line system is a welcome benefit, but the service and features are what we are most pleased with. MeloTel gives us the capability to enhance our service to clients with features like “Find Me-Follow Me” which allows us to answer our main office lines from anywhere, at any time with our smart phones or soft phones. READ MORE"
“Toronto Cosmetic Surgery Institute is a plastic surgery clinic, located in downtown Toronto. On site we have a fully functional, state of the art surgical facility. MeloTel assisted us when we went paperless a couple years ago in replacing and restructuring our computer hardware and network. They have been providing us with IT support ever since. Whether it be remote sessions that are required, or on site visits, the service MeloTel provides is always quick and efficient. READ MORE"
“Global Mentoring Solutions (GMS) is a North American based, white labelled outsourced help desk provider that partners with major ISPs, eLearning Support Providers and mid-market IT Service Providers. With MeloTel’s telephone infrastructure services GMS is able to provide support for over 8,000 technical support interactions per month! GMS has been relying on MeloTel’s expertise and professional support services since 2010. READ MORE"