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March 13, 2020

The Prime Minister Is Working From Home – So Should You!

As you know, the MeloTel team has been quite focused on the worldwide pandemic that is the coronavirus, as of late. Needless to say, our concerns come with good reason. Italy is on an official lockdown, professional sports leagues are suspending their seasons and even the Prime Minister of Canada, Justin Trudeau is self-isolating after his wife, Sophie Gregoire Trudeau, began exhibiting flu-like symptoms after returning from a speaking engagement in the U.K.

As reported by Nicole Bogart of CTV News yesterday, “According to a statement from the Prime Minister’s Office, she immediately sought medical advice after developing the symptoms and a low fever late Wednesday. She is being tested for the COVID-19 virus. Both she and the prime minister are self-isolating at home while awaiting her test results.” As a result, Prime Minister Trudeau has elected to work from home.

MeloTel can your help your team to start working from home too!

As a reminder, MeloTel’s cloud-hosted Commercial Phone Services can enable all of your employees to easily work from home the same way they would if they were in your office. Because our phone services are VoIP-based, they allow your phone agents to make and receive calls from any remote location. Instead of using traditional landlines, they simply use the internet to connect with your customers over the phone.

Our phone services also give you access to Cloud Softphone, which makes remote working a breeze. It’s a free app that works on both iPhones and Android devices. It gives your employees the ability to use their own business phone extensions on their smartphones. Cloud Softphone can be used to make and receive calls the same as if they were at their desks. All that is needed is a Wi-Fi or LTE network.

Do you need to route calls to your cell phone?

A viable, albeit less popular solution is to have your employees’ extensions forwarded to their cell phones directly. That way, they will never miss a call. In this scenario, they will be able to receive calls, but they will not be able to place outgoing calls from the company line. You can also take advantage of Single Number Reach. If you can’t be in your office, there’s no reason to be inaccessible.

With this great feature, you can forward your business phone number to up to five different devices of your choice. When it is called, all five devices will ring at the same time. Single Number Reach makes it impossible for you to ever miss an important call.

Do you need a proper network set up at home?

MeloTel endorses a specific Remote Worker Network Setup if your employees need an enterprise grade network that allows them to connect to your existing office infrastructure. Our package includes a 5-port router, firewall, extended Wi-Fi and 1 Year Enterprise License.

If you’re in the planning stages of getting your team to work from home now and would like to discuss your options, simply give MeloTel a call by dialing 1-888-MELOTEL. You may also use the live chat feature on the MeloTel website.

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Here are a few testimonials from what our customers have to say:

Danielle Cameron
Heidi Kaufmann
Charles Murray
Rashalee Green
Fouad Shuhaiber
Dr. Martin Jugenburg
Wayne Goldstein
Danielle Cameron (VP Marketing)Imprezzio Marketing

“Imprezzio Marketing has been with MeloTel for 4 years and their service has been outstanding over the years. Their customer support team is always extremely helpful and always responds and resolves any issues that we have. Thank you MeloTel for providing us with such great service. READ MORE"

Heidi Kaufmann (Manager )TK Enterprises

“When TK Enterprises found MeloTel 2 years ago, it was in a crisis situation. Our previous VoIP provider had left us in the lurch and within days, MeloTel had us back up and running and we’ve never looked back since. We started with VoIP services and have worked with them to bring our company’s technology levels up to be more cutting edge and competitive while reducing costs and mitigating risk the entire time. READ MORE"

Charles Murray (CEO)Benjamin Verde

“Benjamin Verde Incorporated has been a loyal MeloTel customer since 2013. We are able to provide a variety of Artist and Entertainment related solutions such as Web Hosting, Artist Marketing and Artist Funding to clients across Canada. By utilizing MeloTel’s robust products and services our agents are able to provide fast and efficient customer care to various radio stations, record companies, independent artist as well as popular international brands via Benjamin Verde’s VXCO.net portal. READ MORE"

Rashalee Green (VP of Operations)Synergy Marketing

“As the leaders in promotional advertising with over 25 years experience we strive to satisfy all of our clients’ needs when it comes to marketing them and their businesses. We go over and above to make sure that all of their advertising demands are met with no exceptions. MeloTel and Synergy have been in business together since providing exceptional VoIP and technical services. READ MORE"

Fouad Shuhaiber (CEO)National Projects

“I have been a MeloTel customer since 2009 and wanted to tell you how much my whole office appreciates your services. Life becomes a lot easier when someone is there to help when we need it. That kind of service is why we will remain a loyal customer for many years to come. Thank you! READ MORE"

Dr. Martin Jugenburg (Surgeon)Toronto Cosmetic Surgery Institute

“Toronto Cosmetic Surgery Institute is a plastic surgery clinic, located in downtown Toronto. On site we have a fully functional, state of the art surgical facility. MeloTel assisted us when we went paperless a couple years ago in replacing and restructuring our computer hardware and network. They have been providing us with IT support ever since. Whether it be remote sessions that are required, or on site visits, the service MeloTel provides is always quick and efficient. READ MORE"

Wayne Goldstein (CEO)Global Mentoring Solutions

“Global Mentoring Solutions (GMS) is a North American based, white labelled outsourced help desk provider that partners with major ISPs, eLearning Support Providers and mid-market IT Service Providers. With MeloTel’s telephone infrastructure services GMS is able to provide support for over 8,000 technical support interactions per month! GMS has been relying on MeloTel’s expertise and professional support services since 2010. READ MORE"

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