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November 27, 2018

The MeloTel Team Is Expanding!

Have you noticed the news about a new career opportunity with MeloTel? Yesterday, we posted to our blog, Facebook page, LinkedIn profile and Twitter account a new job posting for a Customer Support Specialist. And since the posting contains all of the pertinent details about the new job position, we thought we’d take this opportunity to get a little deeper into what it’s like to work for MeloTel.

The MeloTel team is like Voltron!

As you may have noticed from our many blog posts of past, we proudly have a team that is made up of some very unique individuals. Each member has his/her special talents, bringing something to the table that no other member can. For those of you who may remember the old “Voltron” cartoons from the 1980s, you’ll understand that we see ourselves as a unit comprised of various parts. Each team member is a “body part” and our Founder and CEO, John Meloche is the head.

Being part of the MeloTel team doesn’t just mean handling your own specific responsibilities in order to make the company successful. It means being part of a family. You’ll notice we continually refer to ourselves as a “team” over a “staff”. Rarely do we call our team members “employees”, simply because we believe we are all more than that. We work in a friendly, inviting environment and we’re looking for someone who will fit well into our company culture.

Would you make a good fit on our team?

Our job posting asks such questions as “Do you consider yourself a computer whiz?”, “Do you have a great capacity for solving problems?” and “Are you a great communicator and love to provide stellar customer service?” These are all questions asked in order for us to get an understanding of your talents and skill set.

However, when you meet John and the rest of the team, you may also be asked questions like “What’s your favourite kind of music?” or “What’s your favourite restaurant?” If you’re interested in working with down-to-earth people who enjoy friendly banter, you’ll be very comfortable in our office. We’re looking for someone who is equal parts tech-savvy and fun to be around!

We take notes from recruiting experts.

As our recruitment expert friends over at Hire Value Inc. put it, “it’s wise to hire people with affable personalities that will make the working environment a pleasant one to work within for all of your employees.”

This is why our job posting noted that “this job position may not be for everyone. After all, not everybody knows has a great personality AND knows their ways around computers and new technology.” There’s no question we’re looking for someone with a vast knowledge base of operating systems and cloud based operating systems. However, we’re also looking for someone who loves to interact with others.

Customer support will be a big part of the new position.

An individual who is affable, warm and always willing to lend a helping hand will have an excellent shot at landing the new Customer Support Specialist position at MeloTel.

Does it sound like we’re talking about you? If so, click HERE to apply! We look forward to meeting with you in hopes you’ll soon join our team!

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Here are a few testimonials from what our customers have to say:

Danielle Cameron
Heidi Kaufmann
Charles Murray
Rashalee Green
Fouad Shuhaiber
Dr. Martin Jugenburg
Wayne Goldstein
Danielle Cameron (VP Marketing)Imprezzio Marketing

“Imprezzio Marketing has been with MeloTel for 4 years and their service has been outstanding over the years. Their customer support team is always extremely helpful and always responds and resolves any issues that we have. Thank you MeloTel for providing us with such great service. READ MORE"

Heidi Kaufmann (Manager )TK Enterprises

“When TK Enterprises found MeloTel 2 years ago, it was in a crisis situation. Our previous VoIP provider had left us in the lurch and within days, MeloTel had us back up and running and we’ve never looked back since. We started with VoIP services and have worked with them to bring our company’s technology levels up to be more cutting edge and competitive while reducing costs and mitigating risk the entire time. READ MORE"

Charles Murray (CEO)Benjamin Verde

“Benjamin Verde Incorporated has been a loyal MeloTel customer since 2013. We are able to provide a variety of Artist and Entertainment related solutions such as Web Hosting, Artist Marketing and Artist Funding to clients across Canada. By utilizing MeloTel’s robust products and services our agents are able to provide fast and efficient customer care to various radio stations, record companies, independent artist as well as popular international brands via Benjamin Verde’s portal. READ MORE"

Rashalee Green (VP of Operations)Synergy Marketing

“As the leaders in promotional advertising with over 25 years experience we strive to satisfy all of our clients’ needs when it comes to marketing them and their businesses. We go over and above to make sure that all of their advertising demands are met with no exceptions. MeloTel and Synergy have been in business together since providing exceptional VoIP and technical services. READ MORE"

Fouad Shuhaiber (CEO)National Projects

“I have been a MeloTel customer since 2009 and wanted to tell you how much my whole office appreciates your services. Life becomes a lot easier when someone is there to help when we need it. That kind of service is why we will remain a loyal customer for many years to come. Thank you! READ MORE"

Dr. Martin Jugenburg (Surgeon)Toronto Cosmetic Surgery Institute

“Toronto Cosmetic Surgery Institute is a plastic surgery clinic, located in downtown Toronto. On site we have a fully functional, state of the art surgical facility. MeloTel assisted us when we went paperless a couple years ago in replacing and restructuring our computer hardware and network. They have been providing us with IT support ever since. Whether it be remote sessions that are required, or on site visits, the service MeloTel provides is always quick and efficient. READ MORE"

Wayne Goldstein (CEO)Global Mentoring Solutions

“Global Mentoring Solutions (GMS) is a North American based, white labelled outsourced help desk provider that partners with major ISPs, eLearning Support Providers and mid-market IT Service Providers. With MeloTel’s telephone infrastructure services GMS is able to provide support for over 8,000 technical support interactions per month! GMS has been relying on MeloTel’s expertise and professional support services since 2010. READ MORE"

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