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The Most Reliable & Trusted
VOIP Service Provider
in Canada
December 11, 2018

The MeloTel Family Is Growing!

A couple of weeks ago, we revealed that the MeloTel team was looking to add to its already illustrious staff. While we’re a smaller company than most, we’re a proud organization that is comprised of highly talented individuals who enjoy working within a family-like atmosphere. Especially considering that our team isn’t of the large corporation variety, it’s incredibly important to us that, when adding new members, we locate individuals who can mesh well within our company culture.

Pretty much anyone can string together an impressive looking resume. And, there are many who can conduct themselves professionally during job interviews. But who has the capability to truly stand out? Who can present themselves as equal parts technical wizard and down-to-earth cool cat? It’s not exactly an easy feat. It’s important to our team to find someone who we see as being part of our family for the long haul. That someone must be a special person.

MeloTel welcomes Steeve Martin and Elvin Wa to the team!

That’s right! We didn’t just find one amazing addition to our team, but two great new family members. We invite you to join us in welcoming both Steeve (yes, we’re spelling his name right) and Elvin to the MeloTel team. Both are joining us in their new positions as Customer Service and Technical Support Specialists.

As you may have guessed, both Steeve and Elvin came with highly respectable resumes but, more importantly, were able to give us the sense that they will jell excellently with the rest of our team. It’s always been important to us to have a friendly and inviting working environment to work within. It helps for us all to be very productive. As is often communicated by recruitment specialists, a happy staff is a productive staff.

MeloTel is set to celebrate its 10th anniversary!

Steeve and Elvin join the MeloTel team at a very interesting time. As we communicated in our blog last week, MeloTel officially turns 10 on January 4th, 2019. The entire team will be celebrating this milestone event during our annual Christmas dinner on December 21st. We’re certainly very glad that both Steeve and Elvin will be a part of it.

We’d like to take this opportunity to remind you that December 21st will be our last day of operations for nearly a week. On that date, we’ll be closing early at 4:00 p.m. The team will be taking time off to celebrate the Christmas holiday until Thursday, December 27th between our normal business hours of 8:30 a.m. and 6:00 p.m. EST. We will also be open on Friday, December 28th between our normal Friday hours of 8:30 a.m.and 5:00 p.m. EST.

We will then close our office again to observe the New Year celebrations and re-open for our first day of operations in 2019 on January 2nd. Our office hours will go back to normal at that point moving forward.

MeloTel offers 24/7/365 Urgent Network Operations Support & Monitoring.

Don’t forget that during our off time, you can report issues 24 hours a day by calling 1-888-MELOTEL and selecting option 3. Simply leave us a message in our monitored voicemail box and we will return it as soon as we’re able to. In the meantime, please don’t hesitate to call us for any and all of your business needs. You may also use the Live Chat feature on our website!

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Here are a few testimonials from what our customers have to say:

Danielle Cameron
Heidi Kaufmann
Charles Murray
Rashalee Green
Fouad Shuhaiber
Name
Dr. Martin Jugenburg
Wayne Goldstein
Danielle Cameron (VP Marketing)Imprezzio Marketing

“Imprezzio Marketing has been with MeloTel for 4 years and their service has been outstanding over the years. Their customer support team is always extremely helpful and always responds and resolves any issues that we have. Thank you MeloTel for providing us with such great service. READ MORE"

Heidi Kaufmann (Manager )TK Enterprises

“When TK Enterprises found MeloTel 2 years ago, it was in a crisis situation. Our previous VoIP provider had left us in the lurch and within days, MeloTel had us back up and running and we’ve never looked back since. We started with VoIP services and have worked with them to bring our company’s technology levels up to be more cutting edge and competitive while reducing costs and mitigating risk the entire time. READ MORE"

Charles Murray (CEO)Benjamin Verde

“Benjamin Verde Incorporated has been a loyal MeloTel customer since 2013. We are able to provide a variety of Artist and Entertainment related solutions such as Web Hosting, Artist Marketing and Artist Funding to clients across Canada. By utilizing MeloTel’s robust products and services our agents are able to provide fast and efficient customer care to various radio stations, record companies, independent artist as well as popular international brands via Benjamin Verde’s VXCO.net portal. READ MORE"

Rashalee Green (VP of Operations)Synergy Marketing

“As the leaders in promotional advertising with over 25 years experience we strive to satisfy all of our clients’ needs when it comes to marketing them and their businesses. We go over and above to make sure that all of their advertising demands are met with no exceptions. MeloTel and Synergy have been in business together since providing exceptional VoIP and technical services. READ MORE"

Fouad Shuhaiber (CEO)National Projects

“I have been a MeloTel customer since 2009 and wanted to tell you how much my whole office appreciates your services. Life becomes a lot easier when someone is there to help when we need it. That kind of service is why we will remain a loyal customer for many years to come. Thank you! READ MORE"

Name (title)Skinjectables

“The transition to MeloTel has been exceptional on a number of levels. Cost savings of more than 50% compared to our old traditional multi-line system is a welcome benefit, but the service and features are what we are most pleased with. MeloTel gives us the capability to enhance our service to clients with features like “Find Me-Follow Me” which allows us to answer our main office lines from anywhere, at any time with our smart phones or soft phones. READ MORE"

Dr. Martin Jugenburg (Surgeon)Toronto Cosmetic Surgery Institute

“Toronto Cosmetic Surgery Institute is a plastic surgery clinic, located in downtown Toronto. On site we have a fully functional, state of the art surgical facility. MeloTel assisted us when we went paperless a couple years ago in replacing and restructuring our computer hardware and network. They have been providing us with IT support ever since. Whether it be remote sessions that are required, or on site visits, the service MeloTel provides is always quick and efficient. READ MORE"

Wayne Goldstein (CEO)Global Mentoring Solutions

“Global Mentoring Solutions (GMS) is a North American based, white labelled outsourced help desk provider that partners with major ISPs, eLearning Support Providers and mid-market IT Service Providers. With MeloTel’s telephone infrastructure services GMS is able to provide support for over 8,000 technical support interactions per month! GMS has been relying on MeloTel’s expertise and professional support services since 2010. READ MORE"

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