The last thing in the world the MeloTel Blog ever set out to do was to spread bad news. However, with a big part of its mandate being the dissemination of important information to the public, we feel we have no choice but for today’s blog to have such an ominous topic.
The latest reports have the global death toll north of 3,000. We’re horrified at the fact that cases are soaring and the World Health Organization is warning that the risk of global spread is “very high”. As of today, there are over 89,000 reported cases worldwide. Also known as COVID-19, the Coronavirus is now wreaking havoc here in North America.
Earlier today, Hollie Silverman and Holly Yan of CNN.com, reported that six people have died in Washington state and the United States is currently managing more than 90 reported cases of the disease. Here, in Canada, the number of reported Coronavirus cases is at 27.
As a business owner, this may appear to be a difficult task. You likely have to manage numerous employees all under one roof each business day of the week. While the Public Health Agency of Canada has assessed the public health risk associated with COVID-19 as low, it’s still essential to take safety precautions at your place of business.
Insist that all employees with flu symptoms stay at home. Restrict all handshaking and hugging. Shut down any non-essential functions and facilities. Split your teams into different work locations and use telecommuting options as much as possible. Stagger shift changes, breaks and meal periods to allow for worksite sanitization and to minimize contact. Use technology for meetings rather than requiring attendance in person and cancel non-essential meetings.
Last week, David Yaffe-Bellany of the The New York Times reported that, in Europe, many companies are sending their employees home to help stop the spread of the Coronavirus. “An oil company and a media group have told hundreds of employees in London to work from home,” he writes, “A television giant is stopping people who have visited certain countries from entering its offices in Europe. A German airline has asked workers to take unpaid leave.”
Getting your workers to work from home isn’t just a good idea at a time like this, it’s about to become a necessity. There is a high likelihood that, in the near future, there will be a surge of businesses looking to get their staffs to work remotely. The MeloTel team is pleased to inform you that our cloud-hosted Commercial Phone Services will allow for easy transitions from the workplace to home for any and all of your employees.
Please don’t hesitate to contact us to learn about our CloudSoftphone (which will allow your employees to use your business line on their smartphones), MeloSIP (a desktop app which enables Click 2 Call functionality), our virtual call forwarding features and our desk phones which can be used from home just as they would be used in your office.
Call us right away at 1-888-MELOTEL or use the Live Chat feature on our website!
“Imprezzio Marketing has been with MeloTel for 4 years and their service has been outstanding over the years. Their customer support team is always extremely helpful and always responds and resolves any issues that we have. Thank you MeloTel for providing us with such great service. READ MORE"
“When TK Enterprises found MeloTel 2 years ago, it was in a crisis situation. Our previous VoIP provider had left us in the lurch and within days, MeloTel had us back up and running and we’ve never looked back since. We started with VoIP services and have worked with them to bring our company’s technology levels up to be more cutting edge and competitive while reducing costs and mitigating risk the entire time. READ MORE"
“Benjamin Verde Incorporated has been a loyal MeloTel customer since 2013. We are able to provide a variety of Artist and Entertainment related solutions such as Web Hosting, Artist Marketing and Artist Funding to clients across Canada. By utilizing MeloTel’s robust products and services our agents are able to provide fast and efficient customer care to various radio stations, record companies, independent artist as well as popular international brands via Benjamin Verde’s VXCO.net portal. READ MORE"
“As the leaders in promotional advertising with over 25 years experience we strive to satisfy all of our clients’ needs when it comes to marketing them and their businesses. We go over and above to make sure that all of their advertising demands are met with no exceptions. MeloTel and Synergy have been in business together since providing exceptional VoIP and technical services. READ MORE"
“I have been a MeloTel customer since 2009 and wanted to tell you how much my whole office appreciates your services. Life becomes a lot easier when someone is there to help when we need it. That kind of service is why we will remain a loyal customer for many years to come. Thank you! READ MORE"
“The transition to MeloTel has been exceptional on a number of levels. Cost savings of more than 50% compared to our old traditional multi-line system is a welcome benefit, but the service and features are what we are most pleased with. MeloTel gives us the capability to enhance our service to clients with features like “Find Me-Follow Me” which allows us to answer our main office lines from anywhere, at any time with our smart phones or soft phones. READ MORE"
“Toronto Cosmetic Surgery Institute is a plastic surgery clinic, located in downtown Toronto. On site we have a fully functional, state of the art surgical facility. MeloTel assisted us when we went paperless a couple years ago in replacing and restructuring our computer hardware and network. They have been providing us with IT support ever since. Whether it be remote sessions that are required, or on site visits, the service MeloTel provides is always quick and efficient. READ MORE"
“Global Mentoring Solutions (GMS) is a North American based, white labelled outsourced help desk provider that partners with major ISPs, eLearning Support Providers and mid-market IT Service Providers. With MeloTel’s telephone infrastructure services GMS is able to provide support for over 8,000 technical support interactions per month! GMS has been relying on MeloTel’s expertise and professional support services since 2010. READ MORE"