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VOIP Service Provider
in Canada
September 7, 2011

Thanksgiving Comes Early


This week, MeloTel is in the mood for giving. But, then again, we’re always in the mood for giving as it brings us such great excitement to give our awesome clients our unique combination of high-quality VoIP telephone services, equipment and unbeatable customer service.

However, this week, MeloTel is all about giving thanks to those very customers who make it such a pleasure for us to even be in business. In our last blog, we discussed a few ways that you can do the same for your customers. Remembering that they are the reason you have a business to run in the first place, it’s never a bad time to show your appreciation.

And although Thanksgiving isn’t here yet, we’d like to impart a few more of our thanks-giving ways by taking a look at a article that shares our sentiments. In it, Stephanie Chandler writes that there are a number of ways to show your customers that you value them all year round.

She reminds business owners, by the way, that you can never forget to keep your loyal customers happy. This practice has proven more fruitful than spending money on trying to secure a new crop of clients. With that said, it’s important to thank those who have been supportive of your business since its inception.

We mentioned in our last blog that “thank you” notes and free gifts are great gestures. How about free food? Chandler writes that “everyone loves food. Consider sending cupcakes from your local bakery, providing a catered lunch at your client’s office or dropping off a tray of cookies.”

We’ve often spoke of providing your customers with rewards for referring your business to others. But have you even considered referring their businesses as well? At MeloTel, our clients are predominantly business owners too. So the more clients we get, the greater the opportunity for us all to pass along the good word about our respective companies.

Chandler notes that referring others to the businesses of your clients are unexpected gestures that will set you apart from other business owners. As long as you are not taking away business from yourself, your referral will be a way of thanking your client that he or she won’t soon forget.

Finally, how about having a “Customer Appreciation Day”? Writes Chandler: “Designate one or more days each year to celebrate your clients. You could offer a customer-only secret promotional sale, give away lunch if you have a physical location or provide a special bonus to those on your mailing list.”

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Here are a few testimonials from what our customers have to say:

Danielle Cameron
Heidi Kaufmann
Charles Murray
Rashalee Green
Fouad Shuhaiber
Dr. Martin Jugenburg
Wayne Goldstein
Danielle Cameron (VP Marketing)Imprezzio Marketing

“Imprezzio Marketing has been with MeloTel for 4 years and their service has been outstanding over the years. Their customer support team is always extremely helpful and always responds and resolves any issues that we have. Thank you MeloTel for providing us with such great service. READ MORE"

Heidi Kaufmann (Manager )TK Enterprises

“When TK Enterprises found MeloTel 2 years ago, it was in a crisis situation. Our previous VoIP provider had left us in the lurch and within days, MeloTel had us back up and running and we’ve never looked back since. We started with VoIP services and have worked with them to bring our company’s technology levels up to be more cutting edge and competitive while reducing costs and mitigating risk the entire time. READ MORE"

Charles Murray (CEO)Benjamin Verde

“Benjamin Verde Incorporated has been a loyal MeloTel customer since 2013. We are able to provide a variety of Artist and Entertainment related solutions such as Web Hosting, Artist Marketing and Artist Funding to clients across Canada. By utilizing MeloTel’s robust products and services our agents are able to provide fast and efficient customer care to various radio stations, record companies, independent artist as well as popular international brands via Benjamin Verde’s portal. READ MORE"

Rashalee Green (VP of Operations)Synergy Marketing

“As the leaders in promotional advertising with over 25 years experience we strive to satisfy all of our clients’ needs when it comes to marketing them and their businesses. We go over and above to make sure that all of their advertising demands are met with no exceptions. MeloTel and Synergy have been in business together since providing exceptional VoIP and technical services. READ MORE"

Fouad Shuhaiber (CEO)National Projects

“I have been a MeloTel customer since 2009 and wanted to tell you how much my whole office appreciates your services. Life becomes a lot easier when someone is there to help when we need it. That kind of service is why we will remain a loyal customer for many years to come. Thank you! READ MORE"

Dr. Martin Jugenburg (Surgeon)Toronto Cosmetic Surgery Institute

“Toronto Cosmetic Surgery Institute is a plastic surgery clinic, located in downtown Toronto. On site we have a fully functional, state of the art surgical facility. MeloTel assisted us when we went paperless a couple years ago in replacing and restructuring our computer hardware and network. They have been providing us with IT support ever since. Whether it be remote sessions that are required, or on site visits, the service MeloTel provides is always quick and efficient. READ MORE"

Wayne Goldstein (CEO)Global Mentoring Solutions

“Global Mentoring Solutions (GMS) is a North American based, white labelled outsourced help desk provider that partners with major ISPs, eLearning Support Providers and mid-market IT Service Providers. With MeloTel’s telephone infrastructure services GMS is able to provide support for over 8,000 technical support interactions per month! GMS has been relying on MeloTel’s expertise and professional support services since 2010. READ MORE"

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