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April 5, 2013

Teamwork Is A Key To Success


jaysWith the Major League Baseball season having gotten off to a flying start this week, there has been quite the buzz in the city of Toronto – home to MeloTel headquarters. Our hometown Toronto Blue Jays are poised to be one of the top contenders in the American League. Despite their slow start to the season by losing the opening series to the Cleveland Indians, hopes are still high for the Jays’ chances this year.

During the off season, as you may know, the Blue Jays made a number of trades and signings to bolster both their offence and their pitching staff. As a result, they are a much better team this year than last. You can’t help but think about the importance of teamwork when thinking about the new look Jays. At MeloTel, we’re convinced that a lack of teamwork between members of a strong team will never produce a winner.

“You’ve got to work together,” insisted one of the members of our staff, “If everyone isn’t on the same page, it can make things tough. Sometimes that means getting to know the members of your team personally so that you know their characteristics. You don’t want misunderstandings to be the reason a project fell through. The better you’re able to work together, the more successful your company will be.”

We take great pride in knowing that many members of The MeloTel Team get along as personal friends. Not only does it help to foster a positive working environment, but it allows for open communication. Good communication, as you have likely often heard, is the key to making any relationship work. It’s important that you know the members of your team so that they each may play their positions correctly.

Perhaps, a lack of knowing each other is what cost the Blue Jays the game on Opening Night this past Tuesday. New Blue Jay, R.A. Dickey was the game’s starting pitcher. Much has been made of Dickey’s famous knuckleball – a pitch that is notoriously hard to catch. J.P. Arencibia found that out the hard way as the Jays catcher was victimized by several passed balls and wild pitches that lead to some Cleveland Indians runs.

“They’re not on the same page yet,” commented our Editor-in-Chief, Daniel Faraldo – a life long Blue Jays fan, “J.P. has got to make sure he figures out how to handle Dickey’s knuckler or it’s going to be a tough season. Mistakes can cost you games. And that can cost you business. People support winners. That’s why there’s so much extra hype over the Jays this year. It’s all about winning.”

Naturally, we feel the same way, here at MeloTel. Our staff is dedicated to winning the support of our customers. We know that before we can make our customers happy, our staff needs to be made up of happy individuals. Teamwork is key. And unifying the members of our team within a friendly, family atmosphere is one way that we have been able to pull that off.

Of course, we’d love for you to join the MeloTel team. We’d appreciate the opportunity to show you what it’s like to work with a team of individuals who openly communicate and genuinely like each other. Let our team join yours in making your company that much more of a winner. Give us a call at 1-888-MELOTEL and let’s get the ball rolling on getting you the products and services you need. No knuckleballs, we promise!

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Here are a few testimonials from what our customers have to say:

Danielle Cameron
Heidi Kaufmann
Charles Murray
Rashalee Green
Fouad Shuhaiber
Dr. Martin Jugenburg
Wayne Goldstein
Danielle Cameron (VP Marketing)Imprezzio Marketing

“Imprezzio Marketing has been with MeloTel for 4 years and their service has been outstanding over the years. Their customer support team is always extremely helpful and always responds and resolves any issues that we have. Thank you MeloTel for providing us with such great service. READ MORE"

Heidi Kaufmann (Manager )TK Enterprises

“When TK Enterprises found MeloTel 2 years ago, it was in a crisis situation. Our previous VoIP provider had left us in the lurch and within days, MeloTel had us back up and running and we’ve never looked back since. We started with VoIP services and have worked with them to bring our company’s technology levels up to be more cutting edge and competitive while reducing costs and mitigating risk the entire time. READ MORE"

Charles Murray (CEO)Benjamin Verde

“Benjamin Verde Incorporated has been a loyal MeloTel customer since 2013. We are able to provide a variety of Artist and Entertainment related solutions such as Web Hosting, Artist Marketing and Artist Funding to clients across Canada. By utilizing MeloTel’s robust products and services our agents are able to provide fast and efficient customer care to various radio stations, record companies, independent artist as well as popular international brands via Benjamin Verde’s portal. READ MORE"

Rashalee Green (VP of Operations)Synergy Marketing

“As the leaders in promotional advertising with over 25 years experience we strive to satisfy all of our clients’ needs when it comes to marketing them and their businesses. We go over and above to make sure that all of their advertising demands are met with no exceptions. MeloTel and Synergy have been in business together since providing exceptional VoIP and technical services. READ MORE"

Fouad Shuhaiber (CEO)National Projects

“I have been a MeloTel customer since 2009 and wanted to tell you how much my whole office appreciates your services. Life becomes a lot easier when someone is there to help when we need it. That kind of service is why we will remain a loyal customer for many years to come. Thank you! READ MORE"

Dr. Martin Jugenburg (Surgeon)Toronto Cosmetic Surgery Institute

“Toronto Cosmetic Surgery Institute is a plastic surgery clinic, located in downtown Toronto. On site we have a fully functional, state of the art surgical facility. MeloTel assisted us when we went paperless a couple years ago in replacing and restructuring our computer hardware and network. They have been providing us with IT support ever since. Whether it be remote sessions that are required, or on site visits, the service MeloTel provides is always quick and efficient. READ MORE"

Wayne Goldstein (CEO)Global Mentoring Solutions

“Global Mentoring Solutions (GMS) is a North American based, white labelled outsourced help desk provider that partners with major ISPs, eLearning Support Providers and mid-market IT Service Providers. With MeloTel’s telephone infrastructure services GMS is able to provide support for over 8,000 technical support interactions per month! GMS has been relying on MeloTel’s expertise and professional support services since 2010. READ MORE"

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