If you’re not a computer expert, you’re certainly not alone. Even with 2016 right around the corner, there are still many individuals who don’t consider themselves all that tech-savvy. Are we living in an internet-crazed, mobile device-loving world? Sure, we are. But, does that mean you have to be a whiz with every new technological advance? Not at all. That’s why you have MeloTel!
At MeloTel, we know that the majority of our clients are hard-at-work business owners who spend most of their time handling the daily tasks associated with running their companies. This does not necessarily make them computer programmers, website designers or technical engineers. As a result, they often need assistance with their computer-related tasks. And, as mentioned, MeloTel is here to help.
MeloTel clients can rest assure than any issues taking place on their computers are ones that MeloTel can help them with. And we don’t even have to visit you in order to provide that help! With TeamViewer, we can work on correcting problems with your computer from our own offices. As described by the TeamViewer website, TeamViewer is an all-in-one software for remote support and online meetings.
Essentially, it provides us with a remote control for your computer. When you log on to TeamViewer and provide us with your I.D. and password, we can take over the controls of your computer as if we were right there with you. You’ll be able to watch as we locate your computer issues and resolve them, often while speaking with you on the phone. It makes it a lot easier to see what we’re doing instead of having you describe your problem for us.
In addition, using TeamViewer allows us to solve your computer issues within minutes, or even seconds so that you can get right back to work. According to the TeamViewer website, the service has been activated on more than a billion devices. And we can see why. Firstly, it’s completely FREE to download. Secondly, it removes the burden from the computer-user. It enables us to help you with your computer without you having to lift a finger!
MeloTel makes it really easy for its clients to use TeamViewer! At the top of the MeloTel home page, you’ll notice a “Support” tab. When you scroll over the “Support” tab, you’ll notice a drop down menu that allows you to select either “TeamViewer for PC” or “TeamViewer for MAC”. Feel free to select the option that suits your computer device and you are on your way to downloading this unique service for free.
Any time you are experiencing a computer issue, simply contact MeloTel by calling 1-888-MELOTEL or using the “Live Chat Support” feature on our website. When you run your version of TeamViewer, you will be provided with an I.D. and a password. By providing one of our technical support staff members with that information, you’ll be enabling us to see your computer as if it were our own.
Generally speaking, within mere minutes, the problem you’re encountering will be located and resolved. Give it a try today! Download the appropriate version of TeamViewer and let us know if there’s a computer problem that we can help you with. It’s just another way that MeloTel seeks to make the lives of its customers easier. And, as always, if you have any questions, you know where to find us!
“Imprezzio Marketing has been with MeloTel for 4 years and their service has been outstanding over the years. Their customer support team is always extremely helpful and always responds and resolves any issues that we have. Thank you MeloTel for providing us with such great service. READ MORE"
“When TK Enterprises found MeloTel 2 years ago, it was in a crisis situation. Our previous VoIP provider had left us in the lurch and within days, MeloTel had us back up and running and we’ve never looked back since. We started with VoIP services and have worked with them to bring our company’s technology levels up to be more cutting edge and competitive while reducing costs and mitigating risk the entire time. READ MORE"
“Benjamin Verde Incorporated has been a loyal MeloTel customer since 2013. We are able to provide a variety of Artist and Entertainment related solutions such as Web Hosting, Artist Marketing and Artist Funding to clients across Canada. By utilizing MeloTel’s robust products and services our agents are able to provide fast and efficient customer care to various radio stations, record companies, independent artist as well as popular international brands via Benjamin Verde’s VXCO.net portal. READ MORE"
“As the leaders in promotional advertising with over 25 years experience we strive to satisfy all of our clients’ needs when it comes to marketing them and their businesses. We go over and above to make sure that all of their advertising demands are met with no exceptions. MeloTel and Synergy have been in business together since providing exceptional VoIP and technical services. READ MORE"
“I have been a MeloTel customer since 2009 and wanted to tell you how much my whole office appreciates your services. Life becomes a lot easier when someone is there to help when we need it. That kind of service is why we will remain a loyal customer for many years to come. Thank you! READ MORE"
“The transition to MeloTel has been exceptional on a number of levels. Cost savings of more than 50% compared to our old traditional multi-line system is a welcome benefit, but the service and features are what we are most pleased with. MeloTel gives us the capability to enhance our service to clients with features like “Find Me-Follow Me” which allows us to answer our main office lines from anywhere, at any time with our smart phones or soft phones. READ MORE"
“Toronto Cosmetic Surgery Institute is a plastic surgery clinic, located in downtown Toronto. On site we have a fully functional, state of the art surgical facility. MeloTel assisted us when we went paperless a couple years ago in replacing and restructuring our computer hardware and network. They have been providing us with IT support ever since. Whether it be remote sessions that are required, or on site visits, the service MeloTel provides is always quick and efficient. READ MORE"
“Global Mentoring Solutions (GMS) is a North American based, white labelled outsourced help desk provider that partners with major ISPs, eLearning Support Providers and mid-market IT Service Providers. With MeloTel’s telephone infrastructure services GMS is able to provide support for over 8,000 technical support interactions per month! GMS has been relying on MeloTel’s expertise and professional support services since 2010. READ MORE"