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March 5, 2020

Taking The Necessary Steps To Keep Your Workplace Infection-Free

The team, here at MeloTel, considers it part of our civic duty to be as informative as possible about the potential dangers posed by the coronavirus. As of this writing, the Public Health Agency of Canada has confirmed only 33 cases of COVID-19 in the nation. The United States has, at least, 148 known cases. Our hope, of course, is that these numbers don’t grow.

While this is an aspiration that may not be entirely realistic, we do know that there are many ways we can all work to help prevent the spread of infection. The way we see it, as a business owner, one of your primary current duties is to keep your staff informed of how to keep infection-free. Communication, as they say, is key.

Enforce strict new personal hygiene policies.

Now is definitely not the time to take cleanliness lightly. We’ve all seen those hand washing signs in the washrooms. But how often do we truly pay attention to their instructions? Firmly request that all employees who visit the washroom follow proper hand washing procedures. They involve using soap and warm water and spending at least 20 seconds washing your hands with both.

It’s also a good idea to invest in hand sanitizers if you haven’t already. Stock up on them, if you can, and try to have one placed at everyone’s work station. At the very least, invest in a hand sanitizer dispenser that everyone in your office has access to. If you’ve already done so, don’t hesitate in placing a sign by the dispenser to remind everyone of its presence and their freedom to use it liberally.

Allow sick days when necessary.

Employees all over North America are known to have concerns about taking sick days. They worry that the amount of days they have allotted will run out by the end of each year and their usage of them will impact their salaries. It cannot be stressed enough that your staff members stay at home if they are feeling sick. If you haven’t done so already, hold a morning meeting and be sure to inform everyone that if they are unwell, they are not to come to work.

It may appear awkward, but your new hygiene policies should also address the ways in which people interact with each other. Restricting and handshaking and hugging and replacing those greetings with fist bumps is a safe and even fun way to prevent the passing on of infections. It is also wise to shut down any non-essential functions and facilities at your place of work. The less unnecessary interaction between your staff members, the better it will be for everyone’s health.

Split your teams up into different work stations.

By doing so, you can better utilize your telecommunication services as ways for your team members to communicate with each other. As we pointed out in our last blog, you should also consider having your employees work from home if it is feasible. Working from home, in fact, is becoming more and more of a necessity these days.

With MeloTel’s cloud-hosted Commercial Phone Services, you can allow your employees to work from home with ease. With such features as CloudSoftphone and MeloSIP, the transition from office to home will be a simple one. Contact us today to learn more. You can call us at 1-888-MELOTEL or use the Live Chat feature on our website!

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Here are a few testimonials from what our customers have to say:

Danielle Cameron
Heidi Kaufmann
Charles Murray
Rashalee Green
Fouad Shuhaiber
Name
Dr. Martin Jugenburg
Wayne Goldstein
Danielle Cameron (VP Marketing)Imprezzio Marketing

“Imprezzio Marketing has been with MeloTel for 4 years and their service has been outstanding over the years. Their customer support team is always extremely helpful and always responds and resolves any issues that we have. Thank you MeloTel for providing us with such great service. READ MORE"

Heidi Kaufmann (Manager )TK Enterprises

“When TK Enterprises found MeloTel 2 years ago, it was in a crisis situation. Our previous VoIP provider had left us in the lurch and within days, MeloTel had us back up and running and we’ve never looked back since. We started with VoIP services and have worked with them to bring our company’s technology levels up to be more cutting edge and competitive while reducing costs and mitigating risk the entire time. READ MORE"

Charles Murray (CEO)Benjamin Verde

“Benjamin Verde Incorporated has been a loyal MeloTel customer since 2013. We are able to provide a variety of Artist and Entertainment related solutions such as Web Hosting, Artist Marketing and Artist Funding to clients across Canada. By utilizing MeloTel’s robust products and services our agents are able to provide fast and efficient customer care to various radio stations, record companies, independent artist as well as popular international brands via Benjamin Verde’s VXCO.net portal. READ MORE"

Rashalee Green (VP of Operations)Synergy Marketing

“As the leaders in promotional advertising with over 25 years experience we strive to satisfy all of our clients’ needs when it comes to marketing them and their businesses. We go over and above to make sure that all of their advertising demands are met with no exceptions. MeloTel and Synergy have been in business together since providing exceptional VoIP and technical services. READ MORE"

Fouad Shuhaiber (CEO)National Projects

“I have been a MeloTel customer since 2009 and wanted to tell you how much my whole office appreciates your services. Life becomes a lot easier when someone is there to help when we need it. That kind of service is why we will remain a loyal customer for many years to come. Thank you! READ MORE"

Name (title)Skinjectables

“The transition to MeloTel has been exceptional on a number of levels. Cost savings of more than 50% compared to our old traditional multi-line system is a welcome benefit, but the service and features are what we are most pleased with. MeloTel gives us the capability to enhance our service to clients with features like “Find Me-Follow Me” which allows us to answer our main office lines from anywhere, at any time with our smart phones or soft phones. READ MORE"

Dr. Martin Jugenburg (Surgeon)Toronto Cosmetic Surgery Institute

“Toronto Cosmetic Surgery Institute is a plastic surgery clinic, located in downtown Toronto. On site we have a fully functional, state of the art surgical facility. MeloTel assisted us when we went paperless a couple years ago in replacing and restructuring our computer hardware and network. They have been providing us with IT support ever since. Whether it be remote sessions that are required, or on site visits, the service MeloTel provides is always quick and efficient. READ MORE"

Wayne Goldstein (CEO)Global Mentoring Solutions

“Global Mentoring Solutions (GMS) is a North American based, white labelled outsourced help desk provider that partners with major ISPs, eLearning Support Providers and mid-market IT Service Providers. With MeloTel’s telephone infrastructure services GMS is able to provide support for over 8,000 technical support interactions per month! GMS has been relying on MeloTel’s expertise and professional support services since 2010. READ MORE"

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