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Avoiding Awkwardness: Ending Calls The Professional Way
August 02, 2019

Avoiding Awkwardness: Ending Calls The...

We’ve all been on the phone with talkative customers. And, as we mentioned in our last blog, we love them!

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What Are The Best Ways To Politely Get Off The Phone?
August 01, 2019

What Are The Best Ways To Politely Get Off The...

Let us be perfectly clear. We LOVE talking to our customers. After all, the very foundation of MeloTel is the advent of cloud-hosted telephony.

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The Extreme Importance Of Expressing Empathy
August 09, 2018

The Extreme Importance Of Expressing Empathy

You may have noticed, this week, that our blog is focusing on the theme of professional telephone etiquette.

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How To Make Your Over-The-Phone Customer Service Stand Out
July 12, 2018

How To Make Your Over-The-Phone Customer Service...

In any blog you read about providing excellent customer service, you’re bound to receive the cookie-cutter style of advice that asks you to sound pleasant and be polite.

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How To Provide Top-Of-The-Line Over-The-Phone Customer Experiences
May 31, 2018

How To Provide Top-Of-The-Line Over-The-Phone...

At MeloTel, we specialize in providing North American business owners with all of their telecom needs.

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