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The Most Reliable & Trusted
VOIP Service Provider
in Canada

Why It’s The Right Time To Make The Switch To VoIP
January 11, 2021

Why It’s The Right Time To Make The Switch To...

You could argue that there’s never been a more important time in your company’s history to make the switch to VoIP. Okay, you might not make that argument – but we would!

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MeloTel Celebrates Its 12th Anniversary!
January 08, 2021

MeloTel Celebrates Its 12th Anniversary!

On behalf of the entire MeloTel team, we hope your new year has gotten off to an excellent start! Needless to say, 2020 was an extremely tough year for all of us.

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How ChatBots Are Revolutionizing Customer Service
August 24, 2020

How ChatBots Are Revolutionizing Customer Service

You may have noticed a new trend in online customer service lately. Have you recently visited any company websites just to be greeted by little messages offering you assistance?

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Finding More Ways To Step Up Production In Your Call Centre
February 20, 2020

Finding More Ways To Step Up Production In Your...

In our last blog, we revisited the concept of boosting call centre production and offered up some effective ways to do just that.

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What Are The Best Ways To Boost Productivity In Your Call Centre?
February 19, 2020

What Are The Best Ways To Boost Productivity In...

All call centre managers have the intimidating task of getting their entire staffs to have productive days – day in and day out. Working on the phone can cause burnout.

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