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How VoIP Telephony Can Keep You Connected While On The Go This Spring
April 13, 2023

How VoIP Telephony Can Keep You Connected While...

The arrival of spring brings warmer weather, longer days and an abundance of outdoor activities.

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How Regular Feedback Sessions Can Boost Call Centre Productivity
March 14, 2023

How Regular Feedback Sessions Can Boost Call...

In the call centre industry, phone agents are the backbone of the operation. They are responsible for providing excellent customer service and ensuring customer satisfaction.

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Feedback Plays A Crucial Role In Your Call Centre’s Success
February 02, 2023

Feedback Plays A Crucial Role In Your Call...

Call centre phone agents play a critical role in providing customer service and support to customers. They often bear the brunt of customer frustration and dissatisfaction.

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Why Teamwork Is Vital Part Of Any Company’s Success
November 15, 2019

Why Teamwork Is Vital Part Of Any Company’s...

At MeloTel, we consider teamwork an absolute must. Every member of our team brings a very specific and unique talent to the table. Without each member, we’re left with a void.

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3 Keys To Getting The Most Out Of Your Call Centre Employees
July 31, 2019

3 Keys To Getting The Most Out Of Your Call...

In our last blog, we revisited the ever-important concept of increasing productivity in your call centre.

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