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In today’s world, we have countless ways to communicate with each other.
We’ve all been on the phone with talkative customers. And, as we mentioned in our last blog, we love them!
Let us be perfectly clear. We LOVE talking to our customers. After all, the very foundation of MeloTel is the advent of cloud-hosted telephony.
As we’ve been discussing on our blog all week long, the need for unbeatable customer service is at an all-time high.
How are your phone agents handling their current increase in call volume?
Providing top-of-the-line customer service is important all year round.