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The Most Reliable & Trusted
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Happy Phone Agents Make The Best Customer Service Providers
June 18, 2019

Happy Phone Agents Make The Best Customer Service...

Are you still feeling the joy that sparked from the Toronto Raptors winning their first-ever NBA Championship last Thursday?

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The Art Of Providing Feedback Without Hurting Feelings
May 24, 2019

The Art Of Providing Feedback Without Hurting...

In our last blog, we revisited the ever-important topic of feedback and reviewed some ways that call centre managers can make positive feedback part of their company cultures.

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How To Create A Culture Of Positive Feedback In Your Call Centre
May 23, 2019

How To Create A Culture Of Positive Feedback In...

For many call centre managers, providing feedback to their phone agents is considered one of the hardest parts of the job.

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Continuing To Ensure You Provide Superior Holiday Customer Service
November 02, 2018

Continuing To Ensure You Provide Superior Holiday...

In our last blog, we returned to the topic of customer service and highlighted how important it is to provide the unbeatable variety during the upcoming holiday rush.

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Why Accepting Feedback Is Good For Your Business
September 28, 2018

Why Accepting Feedback Is Good For Your Business

In today’s business world, a company’s reputation counts for a lot. Perhaps it always has.

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Never Underestimate The Importance Of Feedback
September 07, 2018

Never Underestimate The Importance Of Feedback

MeloTel is a company that is all about helping businesses better communicate with their clients.

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