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Could Your Business Benefit From Opening A Call Centre?
October 08, 2019

Could Your Business Benefit From Opening A Call...

In many cases, poor customer service is defined by how long a person has to wait when he/she calls a company.

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The Art Of Keeping Your Employees Engaged
August 27, 2019

The Art Of Keeping Your Employees Engaged

One of the biggest assets your company has is its base of employees. Check that – your MOST important asset is your employee base! What would you do without your team?

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How Accepting Customer Feedback Makes Your Business Better
August 20, 2019

How Accepting Customer Feedback Makes Your...

In our last blog, we offered up some very important steps to becoming a customer service champion.

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MeloTel Can Be Your Call Centre’s Best Friend
August 06, 2019

MeloTel Can Be Your Call Centre’s Best Friend

At MeloTel, we pride ourselves on being Canada’s Hosted Company. That means we’re more than just your average phone company.

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3 Keys To Getting The Most Out Of Your Call Centre Employees
July 31, 2019

3 Keys To Getting The Most Out Of Your Call...

In our last blog, we revisited the ever-important concept of increasing productivity in your call centre.

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Why You Should Give Each Of Your Employees A Sandwich
July 23, 2019

Why You Should Give Each Of Your Employees A...

Who doesn’t love free food? By giving each of your employees a sandwich each day, you’ll ensure their bellies will be full...and your pockets will be empty.

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