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How To Provide Call Centre Feedback To Your Remote Phone Agents
May 03, 2021

How To Provide Call Centre Feedback To Your...

Has the pandemic forced your call centre employees to make and take phone calls from home? If so, you’re certainly not alone.

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Quality Feedback Is All In The Phrasing
August 25, 2020

Quality Feedback Is All In The Phrasing

It’s not what you say, it’s how you say it. How often have we heard that statement? It’s true what they say though. There are many ways to communicate the same message.

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How Feedback Is A Key To Your Company’s Success
August 07, 2020

How Feedback Is A Key To Your Company’s Success

No matter what type of business you run, feedback will always be a very important part of its success. Think about it.

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Feedback Is A Necessity In The Call Centre Environment
July 23, 2020

Feedback Is A Necessity In The Call Centre...

Do you operate a call centre business? If so, the word “feedback” is probably thrown around quite a bit. It’s a necessary part of growing your business.

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