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With 2020 now two months old, you’ve had plenty of time to follow through on your New Year’s Resolutions. So, have you?
There is no way MeloTel could have climbed to the level of success it has achieved without its team members. That should go without saying.
In our last blog, we returned to the ever-important topic of providing excellent customer service. It doesn’t matter what industry you’re in.
Let’s be honest. A phone agent’s day consists of monotonous work. In many cases, call centre workers take more than a hundred calls a day.
Call centre environments are those that have large numbers of employees who are given the same tasks on a daily basis.
There isn’t a call centre business owner or manager alive who doesn’t want to see his/her business constantly securing growing sales numbers.