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Time really flies, doesn’t it?
Welcome to November everyone! If you’re like us, you’re probably thinking “Wow, it’s that time of year already?!” But we say that every year, don’t we?
With a little over a week left for Christmas shopping, consumers from all over North America are undoubtedly making heavy use of the internet.
Over the course of the past several years, the MeloTel Blog has devoted many an entry to the concept of delivering unbeatable customer service.
As we’ve been discussing on our blog all week long, the need for unbeatable customer service is at an all-time high.
How are your phone agents handling their current increase in call volume?