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The Importance Of Injecting Your Customer Service With Holiday Cheer
November 05, 2019

The Importance Of Injecting Your Customer Service...

Over the course of the next several weeks, consumers from all over North America will be looking for solutions to their gift shopping needs.

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How Can Putting Callers On Hold Improve Customer Satisfaction?
September 10, 2019

How Can Putting Callers On Hold Improve Customer...

The following are two phrases that communicate the exact same message in totally different ways. Phrase #1: Hold please.

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4 Ingredients To The Perfect Hold Time
May 28, 2019

4 Ingredients To The Perfect Hold Time

No one likes being put on hold. However, it’s an inevitable part of being on the phone.

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Why Custom Hold Music Is So Necessary
March 26, 2019

Why Custom Hold Music Is So Necessary

“Hello, is anybody there?” “Did you just hang up on me?” “I don’t hear anything, what’s going on?

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A Reminder Of How To Properly Put Callers On Ho-Ho-Hold
December 07, 2018

A Reminder Of How To Properly Put Callers On...

As we’ve been discussing on our blog all week long, the need for unbeatable customer service is at an all-time high.

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5 Phone Etiquette Tips That Will Improve Your Customer Service
August 23, 2018

5 Phone Etiquette Tips That Will Improve Your...

At MeloTel, we’re immensely proud of the fact that our cloud-hosted Commercial Phone Services have helped many a North American business owner to better run his/her business.

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