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Quality Feedback Is All In The Phrasing
August 25, 2020

Quality Feedback Is All In The Phrasing

It’s not what you say, it’s how you say it. How often have we heard that statement? It’s true what they say though. There are many ways to communicate the same message.

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How Feedback Is A Key To Your Company’s Success
August 07, 2020

How Feedback Is A Key To Your Company’s Success

No matter what type of business you run, feedback will always be a very important part of its success. Think about it.

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4 Reasons Why Being Available To Your Customers Is So Important
July 29, 2020

4 Reasons Why Being Available To Your Customers...

"I need you to be there for me." These words represent the feelings of consumers for the businesses they support.

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Feedback Is A Necessity In The Call Centre Environment
July 23, 2020

Feedback Is A Necessity In The Call Centre...

Do you operate a call centre business? If so, the word “feedback” is probably thrown around quite a bit. It’s a necessary part of growing your business.

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Finding More Ways To Step Up Production In Your Call Centre
February 20, 2020

Finding More Ways To Step Up Production In Your...

In our last blog, we revisited the concept of boosting call centre production and offered up some effective ways to do just that.

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What Are The Best Ways To Boost Productivity In Your Call Centre?
February 19, 2020

What Are The Best Ways To Boost Productivity In...

All call centre managers have the intimidating task of getting their entire staffs to have productive days – day in and day out. Working on the phone can cause burnout.

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