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One of the biggest assets your company has is its base of employees. Check that – your MOST important asset is your employee base! What would you do without your team?
In our last blog, we revisited the ever-important concept of increasing productivity in your call centre.
All call centre business owners are very well aware of the importance of numbers.
Welcome to Monday morning! We get it. This may not necessarily be your favourite day of the week.
In our last blog, we revisited the ever-important topic of having high employee morale in your call centre in order to provide your customers with the best service possible.
Are you still feeling the joy that sparked from the Toronto Raptors winning their first-ever NBA Championship last Thursday?