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The Art Of Keeping Your Employees Engaged
August 27, 2019

The Art Of Keeping Your Employees Engaged

One of the biggest assets your company has is its base of employees. Check that – your MOST important asset is your employee base! What would you do without your team?

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3 Keys To Getting The Most Out Of Your Call Centre Employees
July 31, 2019

3 Keys To Getting The Most Out Of Your Call...

In our last blog, we revisited the ever-important concept of increasing productivity in your call centre.

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How To Make The Most Of Your Mondays
July 22, 2019

How To Make The Most Of Your Mondays

Welcome to Monday morning! We get it. This may not necessarily be your favourite day of the week.

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Taking A Look At Some Call Centre Do’s And Don’ts
June 19, 2019

Taking A Look At Some Call Centre Do’s And...

In our last blog, we revisited the ever-important topic of having high employee morale in your call centre in order to provide your customers with the best service possible.

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Happy Phone Agents Make The Best Customer Service Providers
June 18, 2019

Happy Phone Agents Make The Best Customer Service...

Are you still feeling the joy that sparked from the Toronto Raptors winning their first-ever NBA Championship last Thursday?

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