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As we alluded to in our last blog, the simple, yet effective concept of keeping employees engaged is lost on far too many business owners. Ask around.
One of the biggest assets your company has is its base of employees. Check that – your MOST important asset is your employee base! What would you do without your team?
In our last blog, we revisited the ever-important concept of increasing productivity in your call centre.
All call centre business owners are very well aware of the importance of numbers.
Welcome to Monday morning! We get it. This may not necessarily be your favourite day of the week.
In our last blog, we revisited the ever-important topic of having high employee morale in your call centre in order to provide your customers with the best service possible.