The 2022 FIFA World Cup has taken over the planet by storm since November 20th.
It’s simple. Great people make a great company. Take the time to interview people thoroughly to ensure that they fit your culture and share your values.
How much does receiving excellent customer service mean to you? At MeloTel, we’d imagine it means a whole lot! After all, most consumers support businesses that treat them well.
For reasons we’re all aware of, tensions are very high right now. All throughout the continent, people are protesting in the name of justice and equality.
If you own and/or operate a call centre business, you know better than anyone just how hard it can be to keep employee morale high.
Just how important is employee morale in call centres? It can be argued that boosting employee morale is one of your most important jobs as a call centre manager or supervisor.