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The Most Reliable & Trusted
VOIP Service Provider
in Canada

The Importance Of Building A Team That Shares Your Vision
June 06, 2022

The Importance Of Building A Team That Shares...

It’s simple. Great people make a great company. Take the time to interview people thoroughly to ensure that they fit your culture and share your values.

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Why Customer Service Means So Much To Us
May 31, 2021

Why Customer Service Means So Much To Us

How much does receiving excellent customer service mean to you? At MeloTel, we’d imagine it means a whole lot! After all, most consumers support businesses that treat them well.

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How Unbeatable Customer Service Sets Your Brand Apart
June 05, 2020

How Unbeatable Customer Service Sets Your Brand...

For reasons we’re all aware of, tensions are very high right now. All throughout the continent, people are protesting in the name of justice and equality.

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3 More Ways To Help Your Phone Agents Have Better Days
January 17, 2020

3 More Ways To Help Your Phone Agents Have Better...

If you own and/or operate a call centre business, you know better than anyone just how hard it can be to keep employee morale high.

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The Art Of Boosting Call Centre Employee Morale
January 16, 2020

The Art Of Boosting Call Centre Employee Morale

Just how important is employee morale in call centres? It can be argued that boosting employee morale is one of your most important jobs as a call centre manager or supervisor.

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