For reasons we’re all aware of, tensions are very high right now. All throughout the continent, people are protesting in the name of justice and equality.
If you own and/or operate a call centre business, you know better than anyone just how hard it can be to keep employee morale high.
Just how important is employee morale in call centres? It can be argued that boosting employee morale is one of your most important jobs as a call centre manager or supervisor.
If you’ve started 2020 off by lying on a beach somewhere, kudos to you!
It’s the holly jolly holiday season! And businesses all over North America are experiencing their busiest time of the year.
With less than a month to go until Christmas, it’s undeniable that the holiday spirit is in the air.
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