If you own and/or operate a call centre business, you know better than anyone just how hard it can be to keep employee morale high.
With less than a month to go until Christmas, it’s undeniable that the holiday spirit is in the air.
With the holiday season fast approaching, there are many different reasons to inject festive cheer into your work atmosphere.
In our last blog, we returned to the ever-important topic of providing excellent customer service. It doesn’t matter what industry you’re in.