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3 More Ways To Help Your Phone Agents Have Better Days
January 17, 2020

3 More Ways To Help Your Phone Agents Have Better...

If you own and/or operate a call centre business, you know better than anyone just how hard it can be to keep employee morale high.

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How To Inject Holiday Cheer Into Your Call Centre Environment
November 27, 2019

How To Inject Holiday Cheer Into Your Call Centre...

With less than a month to go until Christmas, it’s undeniable that the holiday spirit is in the air.

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Making Your Call Centre A Go-To Destination For Employment
November 14, 2019

Making Your Call Centre A Go-To Destination For...

With the holiday season fast approaching, there are many different reasons to inject festive cheer into your work atmosphere.

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How To Improve The Lives Of Your Call Centre Employees
November 13, 2019

How To Improve The Lives Of Your Call Centre...

As we’ve pointed out in many past blogs, call centre workers have tough jobs.

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How Running A Call Centre Can Improve Your Company’s Reputation
October 10, 2019

How Running A Call Centre Can Improve Your...

No matter what type of business you run, providing customers with excellent customer service is an absolute must.

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How To Be An Excellent Customer Service Provider: Part 2
September 06, 2019

How To Be An Excellent Customer Service Provider:...

In our last blog, we returned to the ever-important topic of providing excellent customer service. It doesn’t matter what industry you’re in.

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