So, you fancy yourself an excellent customer service provider, do you? Well, that’s great!
Are your customers truly happy with the type of customer service your company provides? Are there some key elements of your customer service style that needs improving?
In our last blog, we returned to the ever-important topic of providing excellent customer service. It doesn’t matter what industry you’re in.
At MeloTel, we’re extremely proud of our past ten years of success.
If you own or run a call centre and work with a sizeable number of phone agents, today’s blog is for you.
Talking on the phone is easy, right? You say “hello” at the beginning of the call and “goodbye” at the end and throw in a few pleasant words and phrases in the middle.