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3 Signs Your Customer Service Style Is A Cut Above The Rest
September 20, 2019

3 Signs Your Customer Service Style Is A Cut...

So, you fancy yourself an excellent customer service provider, do you? Well, that’s great!

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You Know You’re An Excellent Customer Service Provider When…
September 18, 2019

You Know You’re An Excellent Customer Service...

Are your customers truly happy with the type of customer service your company provides? Are there some key elements of your customer service style that needs improving?

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How To Be An Excellent Customer Service Provider: Part 2
September 06, 2019

How To Be An Excellent Customer Service Provider:...

In our last blog, we returned to the ever-important topic of providing excellent customer service. It doesn’t matter what industry you’re in.

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Standing Out As A Top Provider Of Customer Service
March 28, 2019

Standing Out As A Top Provider Of Customer Service

If you own or run a call centre and work with a sizeable number of phone agents, today’s blog is for you.

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How To Perform The Perfect Customer Service Phone Call
March 27, 2019

How To Perform The Perfect Customer Service Phone...

Talking on the phone is easy, right? You say “hello” at the beginning of the call and “goodbye” at the end and throw in a few pleasant words and phrases in the middle.

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