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4 More Steps To Becoming A Customer Service Champion
August 15, 2019

4 More Steps To Becoming A Customer Service...

Last week, we posted a blog that revisited the ever-important concept of offering incomparable customer service. In it, we offered three keys to doing just that.

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Why Feedback Is So Essential In Call Centre Environments
March 15, 2019

Why Feedback Is So Essential In Call Centre...

Call centre environments are those that have large numbers of employees who are given the same tasks on a daily basis.

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Why Accepting Feedback Is Good For Your Business
September 28, 2018

Why Accepting Feedback Is Good For Your Business

In today’s business world, a company’s reputation counts for a lot. Perhaps it always has.

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