In today's fast-paced world, customers expect immediate and convenient service from the businesses they interact with.
You could argue that there’s never been a more important time in your company’s history to make the switch to VoIP. Okay, you might not make that argument – but we would!
In our last blog, we highlighted the importance of remaining in communication with your colleagues, co-workers and clients while you’re on vacation.
If you’ve started 2020 off by lying on a beach somewhere, kudos to you!
As we alluded to in our last blog, the simple, yet
effective concept of keeping employees engaged is lost on far too many business
owners. Ask around.
If you run a call centre business, you have many different tasks to tend to each day.