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What Is DaFeeder And How Does It Work?
March 11, 2021

What Is DaFeeder And How Does It Work?

Do you own a call centre business? If so, today’s blog will be of special interest to you!

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How To Make Your Call Centre A Better Place To Work
October 04, 2018

How To Make Your Call Centre A Better Place To...

A call centre manager’s work is never done. He/she must constantly endeavour to improve performances in order to maximize profits made by the company he/she represents.

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3 Ways To Improve The Performances Of Your Phone Agents
October 03, 2018

3 Ways To Improve The Performances Of Your Phone...

In order to manage a staff of high performing phone agents, it’s important for call centre managers to have strong relationships with their reps.

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4 More Tips For Giving Constructive Feedback To Your Call Centre Reps
August 16, 2018

4 More Tips For Giving Constructive Feedback To...

In our last blog, we revisited the ever-important topic of providing constructive feedback to your call centre reps. In today’s blog, we’ll round our list of helpful tips.

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3 Effective Ways To Provide Feedback To Your Phone Agents
August 15, 2018

3 Effective Ways To Provide Feedback To Your...

As a call centre manager, your team depends on you. Your employees don’t just look to you for leadership, they look to you for assistance as well.

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