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In our last blog, we revisited the concept of boosting call centre production and offered up some effective ways to do just that.
All call centre managers have the intimidating task of getting their entire staffs to have productive days – day in and day out. Working on the phone can cause burnout.
If you own and/or operate a call centre business, you know better than anyone just how hard it can be to keep employee morale high.
Just how important is employee morale in call centres? It can be argued that boosting employee morale is one of your most important jobs as a call centre manager or supervisor.
In our last blog, we revisited the topic of boosting call centre productivity.
There isn’t a call centre business owner or manager alive who doesn’t want to see his/her business constantly securing growing sales numbers.