Fall is here! Okay, so fall isn’t quite here yet. But when September begins, it really does feel like the beginning of a new season, doesn’t it?
In our last blog, we detailed various traits that a company must possess if it wishes to be recognized as a top-notch over-the-phone customer service provider.
Is there a company out there that doesn’t have a social media profile these days? Most of us are pretty quick to answer “no, probably not”.
In the year 2014, owning a business but not having a company website simply doesn’t make any sense. We live in the digital era.
Here’s a conversation that no business owner should ever have: CUSTOMER: So how do I find you online? BUSINESS OWNER: Oh, I don’t use the internet.
It’s nice to have options, isn’t it? At MeloTel, we sure believe so. Imagine walking into a restaurant and sitting down to open a menu that only offers you one dish.