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The Most Reliable & Trusted
VOIP Service Provider
in Canada
July 31, 2012

Stop Scammers Now!

Having integrity is of paramount importance to us, here at MeloTel. Providing top-notch products and services is only a part of what makes us a proud company. Without delivering upon our mission statement to uphold an ethical and honest approach to all of our business dealings, we would not feel it worthwhile to even consider ourselves a legitimate business. This is why I’d like to share a recent experience I had with you.

Last night, I received a phone call on my personal phone line from a company calling itself “Global Asset Service”. The call was with regards to finding a cheaper rate for my credit cards. I wasn’t speaking to an actual person, mind you. Instead, it was an automated message asking me to press 1 if I was interested in the solicitation. Immediately, alarm bells started ringing.

Firstly, I have placed myself on the National Do Not Call list, so I know that no reputable company would be calling my personal phone number. Secondly, since I own a phone company myself, I’m well aware that there are major fines and penalties that are doled out to those who solicit over the phone to those on that list.

My curiosity got the better of me though. I figured I’d play along just to see what this “company” was all about. I pressed 1. Now a live voice came on the line. A female, who spoke English perfectly, began to explain that I had to prove that my credit card was in good standing. She began asking me intrusive questions about my supposed credit card debt and the telephone number on the back of my bank card.

This is where I decided to butt in with a question of my own. “Where is your company located?” I wanted to know. Her response: “We are a global company located all over the world.” I found that interesting – especially considering that she refused to provide me with any website, email, address or phone number for the company. She wouldn’t even give me her name! She could have at least made one up!

I finally got a phone number out of her: 1-888-890-8281. It turns out it’s just a fax number. The number shown on my call display, however, was 1-647-724-0255. I suppose she figured that people don’t know that such fake numbers can still be traced. If you have had such a problem with these fraudulent companies who intend to do you no other service than to scam you out of your hard earned money, take my advice.

Report them! I sure did. The first thing I did was file a complaint with the CRTC. Firstly, because the caller violated the Do Not Call list, and secondly because Automatic Dialing-Announcing Devices (ADAD) may not be used for telemarketing services. Luckily, my telecommunications prowess came in handy here. I have the time-stamp, call tracking and the call recorded. I’ve also tracked the company’s telecom carrier to report the violation of their terms of service.

Let’s just say that “Global Asset Service” tried to scam the wrong person! And I’m not going to let them scam you either. For more information on the National Do Not Call List and to better educate yourself on CRTC rules, click this link. I don’t have any problem with telephone sales. I do, however, have a big problem with scam artists. Let’s put a stop to them now!

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Here are a few testimonials from what our customers have to say:

Danielle Cameron
Heidi Kaufmann
Charles Murray
Rashalee Green
Fouad Shuhaiber
Name
Dr. Martin Jugenburg
Wayne Goldstein
Danielle Cameron (VP Marketing)Imprezzio Marketing

“Imprezzio Marketing has been with MeloTel for 4 years and their service has been outstanding over the years. Their customer support team is always extremely helpful and always responds and resolves any issues that we have. Thank you MeloTel for providing us with such great service. READ MORE"

Heidi Kaufmann (Manager )TK Enterprises

“When TK Enterprises found MeloTel 2 years ago, it was in a crisis situation. Our previous VoIP provider had left us in the lurch and within days, MeloTel had us back up and running and we’ve never looked back since. We started with VoIP services and have worked with them to bring our company’s technology levels up to be more cutting edge and competitive while reducing costs and mitigating risk the entire time. READ MORE"

Charles Murray (CEO)Benjamin Verde

“Benjamin Verde Incorporated has been a loyal MeloTel customer since 2013. We are able to provide a variety of Artist and Entertainment related solutions such as Web Hosting, Artist Marketing and Artist Funding to clients across Canada. By utilizing MeloTel’s robust products and services our agents are able to provide fast and efficient customer care to various radio stations, record companies, independent artist as well as popular international brands via Benjamin Verde’s VXCO.net portal. READ MORE"

Rashalee Green (VP of Operations)Synergy Marketing

“As the leaders in promotional advertising with over 25 years experience we strive to satisfy all of our clients’ needs when it comes to marketing them and their businesses. We go over and above to make sure that all of their advertising demands are met with no exceptions. MeloTel and Synergy have been in business together since providing exceptional VoIP and technical services. READ MORE"

Fouad Shuhaiber (CEO)National Projects

“I have been a MeloTel customer since 2009 and wanted to tell you how much my whole office appreciates your services. Life becomes a lot easier when someone is there to help when we need it. That kind of service is why we will remain a loyal customer for many years to come. Thank you! READ MORE"

Name (title)Skinjectables

“The transition to MeloTel has been exceptional on a number of levels. Cost savings of more than 50% compared to our old traditional multi-line system is a welcome benefit, but the service and features are what we are most pleased with. MeloTel gives us the capability to enhance our service to clients with features like “Find Me-Follow Me” which allows us to answer our main office lines from anywhere, at any time with our smart phones or soft phones. READ MORE"

Dr. Martin Jugenburg (Surgeon)Toronto Cosmetic Surgery Institute

“Toronto Cosmetic Surgery Institute is a plastic surgery clinic, located in downtown Toronto. On site we have a fully functional, state of the art surgical facility. MeloTel assisted us when we went paperless a couple years ago in replacing and restructuring our computer hardware and network. They have been providing us with IT support ever since. Whether it be remote sessions that are required, or on site visits, the service MeloTel provides is always quick and efficient. READ MORE"

Wayne Goldstein (CEO)Global Mentoring Solutions

“Global Mentoring Solutions (GMS) is a North American based, white labelled outsourced help desk provider that partners with major ISPs, eLearning Support Providers and mid-market IT Service Providers. With MeloTel’s telephone infrastructure services GMS is able to provide support for over 8,000 technical support interactions per month! GMS has been relying on MeloTel’s expertise and professional support services since 2010. READ MORE"

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