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March 23, 2012

Stepping It Up With Upgrades

Upgrading seems to a common theme in today’s business world. Take smartphones, for example. Many people find it to be a tough decision figuring out which brand and design to go with, considering that there always seems to be newer versions soon to come out. Technology is constantly improving, so why shouldn’t your devices? Right?

But are these devices improving? Or are they simply changing to give the public more options and more reasons to spend their money? Recently, SquareTrade Warranties conducted an experiment on Apple’s iPad and iPad 2 to test the sturdiness and durability of each device. The “drop tests” were documented in a YouTube video.

As The Toronto Star reported, both devices experienced significant damage, especially when dropped face down at shoulder height. Interestingly, the iPad 2 seemed to suffer the worse fate, virtually falling apart. According to SquareTrade, the new iPad was supposed to have an upgraded tougher screen.

The video, however, shows that the two iPad devices have the same type of screen protection. So where is the upgrade? Although we, at MeloTel, haven’t conducted any drop tests ourselves, it appears that the SquareTrade experiment has unveiled no real upgrade in the exterior of the new iPad at all.

With this revelation comes a reminder that it is important to always work towards making genuine improvements in your business to satisfy your customers. How can you do that? We often write about such things as blogging as a source of regularly updating your website. We also discuss upgrading your phone technologies in your office to have it run more efficiently.

The many services offered by MeloTel are all features that serve to upgrade your business. An obvious key to success is to keep up with the times, or moreover, stay ahead of them. Being innovative and always improving upon the services you can provide your customers will keep them confident that they can keep coming back to your trustworthy brand.

Keep in mind that each visit to your place of business is representative of a customer putting your company to the test. You always want to give them reasons to keep coming back. Perhaps, upgrading the interior design of your store is one way to show them that you are on top of things.

As well, your online presence may be the key. A strong website sends a strong message. Give us a call at 1-888-MELOTEL to discuss the upgrades that MeloTel can help your company with. We will make it our mission to ensure that your company is equipped with the products and/or services that will allow it to pass any drop test!

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Here are a few testimonials from what our customers have to say:

Danielle Cameron
Heidi Kaufmann
Charles Murray
Rashalee Green
Fouad Shuhaiber
Dr. Martin Jugenburg
Wayne Goldstein
Danielle Cameron (VP Marketing)Imprezzio Marketing

“Imprezzio Marketing has been with MeloTel for 4 years and their service has been outstanding over the years. Their customer support team is always extremely helpful and always responds and resolves any issues that we have. Thank you MeloTel for providing us with such great service. READ MORE"

Heidi Kaufmann (Manager )TK Enterprises

“When TK Enterprises found MeloTel 2 years ago, it was in a crisis situation. Our previous VoIP provider had left us in the lurch and within days, MeloTel had us back up and running and we’ve never looked back since. We started with VoIP services and have worked with them to bring our company’s technology levels up to be more cutting edge and competitive while reducing costs and mitigating risk the entire time. READ MORE"

Charles Murray (CEO)Benjamin Verde

“Benjamin Verde Incorporated has been a loyal MeloTel customer since 2013. We are able to provide a variety of Artist and Entertainment related solutions such as Web Hosting, Artist Marketing and Artist Funding to clients across Canada. By utilizing MeloTel’s robust products and services our agents are able to provide fast and efficient customer care to various radio stations, record companies, independent artist as well as popular international brands via Benjamin Verde’s portal. READ MORE"

Rashalee Green (VP of Operations)Synergy Marketing

“As the leaders in promotional advertising with over 25 years experience we strive to satisfy all of our clients’ needs when it comes to marketing them and their businesses. We go over and above to make sure that all of their advertising demands are met with no exceptions. MeloTel and Synergy have been in business together since providing exceptional VoIP and technical services. READ MORE"

Fouad Shuhaiber (CEO)National Projects

“I have been a MeloTel customer since 2009 and wanted to tell you how much my whole office appreciates your services. Life becomes a lot easier when someone is there to help when we need it. That kind of service is why we will remain a loyal customer for many years to come. Thank you! READ MORE"

Dr. Martin Jugenburg (Surgeon)Toronto Cosmetic Surgery Institute

“Toronto Cosmetic Surgery Institute is a plastic surgery clinic, located in downtown Toronto. On site we have a fully functional, state of the art surgical facility. MeloTel assisted us when we went paperless a couple years ago in replacing and restructuring our computer hardware and network. They have been providing us with IT support ever since. Whether it be remote sessions that are required, or on site visits, the service MeloTel provides is always quick and efficient. READ MORE"

Wayne Goldstein (CEO)Global Mentoring Solutions

“Global Mentoring Solutions (GMS) is a North American based, white labelled outsourced help desk provider that partners with major ISPs, eLearning Support Providers and mid-market IT Service Providers. With MeloTel’s telephone infrastructure services GMS is able to provide support for over 8,000 technical support interactions per month! GMS has been relying on MeloTel’s expertise and professional support services since 2010. READ MORE"

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