The MeloTel team is very happy to announce that Steeve Martin is MeloTel’s Employee of the Month for February 2020. Steeve (and yes, his name is spelled with a total of three E’s) has been an esteemed member of MeloTel’s Customer Service & Technical Support team for over a year now. In that time, he has proven to be such an excellent addition to our team as he consistently demonstrates how customer service should be provided.
Earlier this week, one of MeloTel’s clients just couldn’t help but express his gratitude for Steeve’s performance as a customer service specialist. “Just to let you know, Steeve is very helpful,” he mentioned to MeloTel’s Founder and CEO, John Meloche during a phone conversation, “He provides such great and friendly service. Steeve was able to answer all my questions easily. He’s one of the reasons I really love MeloTel.”
Originally from Argentina, Steeve is well known around the office for both his technical skills (he has a compTIA A+ certification) and his incomparable client-focused approach. His down-to-earth attitude works so well with MeloTel’s mandate to be a customer-centric company. Steeve’s strong skill set and knowledge base combine so well with his friendliness. He’s practically re-written the book on how to provide unbeatable customer service!
“Dear MeloTel staff, I am pleased to announce that Steeve Martin has been selected as the ‘Employee of the Month’ for February 2020,” John wrote in an email to the team yesterday, “Steeve has been nominated as the most excellent representative for customer support. As you’re all aware, he is highly reputed for his concern and courtesy. Such personal attributes also reflect well on MeloTel.”
For his exceptional efforts, MeloTel has provided Steeve with a $100 Amazon Gift Card. We certainly hope he’ll enjoy whatever his heart desires as a result! The entire MeloTel team is very grateful to Steeve for his efforts in showcasing our company’s dedication to putting customers first.
He came to us with a wealth of customer service and call centre manager experience. He has always made it clear that he intends on playing a major role in MeloTel’s growth as a company. Unquestionably, Steeve is doing just that. If you’ve had the privilege of interacting with Steeve directly, you know exactly what we’re talking about!
Of course, you certainly have the opportunity to speak to Steeve directly, if you wish. In fact, now would be a great time to contact MeloTel in order to learn about our current promotion. Until March 13th, you have the ability to try DaFeeder Preview Dialer for FREE for 30 days!
Pronounced “duh-feed-er”, DaFeeder is a simple web-based telemarketing software that allows even the most inexperienced computer users to manage campaign dialing and dispositions. This revolutionary service is rethinking how web-based technology can help small and medium-sized businesses manage their telemarketing, customer acquisition and political survey strategies.
For more information, please don’t hesitate to call MeloTel at 1-888-MELOTEL or use the Live Chat feature on our website!
“Imprezzio Marketing has been with MeloTel for 4 years and their service has been outstanding over the years. Their customer support team is always extremely helpful and always responds and resolves any issues that we have. Thank you MeloTel for providing us with such great service. READ MORE"
“When TK Enterprises found MeloTel 2 years ago, it was in a crisis situation. Our previous VoIP provider had left us in the lurch and within days, MeloTel had us back up and running and we’ve never looked back since. We started with VoIP services and have worked with them to bring our company’s technology levels up to be more cutting edge and competitive while reducing costs and mitigating risk the entire time. READ MORE"
“Benjamin Verde Incorporated has been a loyal MeloTel customer since 2013. We are able to provide a variety of Artist and Entertainment related solutions such as Web Hosting, Artist Marketing and Artist Funding to clients across Canada. By utilizing MeloTel’s robust products and services our agents are able to provide fast and efficient customer care to various radio stations, record companies, independent artist as well as popular international brands via Benjamin Verde’s VXCO.net portal. READ MORE"
“As the leaders in promotional advertising with over 25 years experience we strive to satisfy all of our clients’ needs when it comes to marketing them and their businesses. We go over and above to make sure that all of their advertising demands are met with no exceptions. MeloTel and Synergy have been in business together since providing exceptional VoIP and technical services. READ MORE"
“I have been a MeloTel customer since 2009 and wanted to tell you how much my whole office appreciates your services. Life becomes a lot easier when someone is there to help when we need it. That kind of service is why we will remain a loyal customer for many years to come. Thank you! READ MORE"
“The transition to MeloTel has been exceptional on a number of levels. Cost savings of more than 50% compared to our old traditional multi-line system is a welcome benefit, but the service and features are what we are most pleased with. MeloTel gives us the capability to enhance our service to clients with features like “Find Me-Follow Me” which allows us to answer our main office lines from anywhere, at any time with our smart phones or soft phones. READ MORE"
“Toronto Cosmetic Surgery Institute is a plastic surgery clinic, located in downtown Toronto. On site we have a fully functional, state of the art surgical facility. MeloTel assisted us when we went paperless a couple years ago in replacing and restructuring our computer hardware and network. They have been providing us with IT support ever since. Whether it be remote sessions that are required, or on site visits, the service MeloTel provides is always quick and efficient. READ MORE"
“Global Mentoring Solutions (GMS) is a North American based, white labelled outsourced help desk provider that partners with major ISPs, eLearning Support Providers and mid-market IT Service Providers. With MeloTel’s telephone infrastructure services GMS is able to provide support for over 8,000 technical support interactions per month! GMS has been relying on MeloTel’s expertise and professional support services since 2010. READ MORE"