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June 26, 2020

So What Exactly Is A MeloTel Web ChatBot Anyway?

In our last blog, we excitedly announced our brand new service called the MeloTel Web ChatBot. Also known as “MeloBot”, it’s an innovative new service that enables any and all visitors to your website to interact with a chat interface. We also announced that we are offering all clients a limited time opportunity to try this new service FREE of charge!

As we noted, we are looking for some pioneer customers who would be interested in having us completely customize a Web ChatBot for their websites. We’re offering this service for free so we can build up our portfolio of example customers. It will be displayed on the MeloTel Web ChatBot product page.

What exactly does MeloTel Web ChatBot do?

With MeloTel Web ChatBot, you will be able to provide 24/7 customer service via artificial intelligence. Essentially, it enables your website’s visitors to have their questions answered just as they would if they were speaking to a live agent. ChatBots are known to provide web users with better experiences. Taking advantage of one on your site is bound to help you increase your website conversions.

With a ChatBot, you can automate your business. It’s a great way to provide 24/7 customer service and therefore, stay competitive in today’s modern business world. One of the first benefits you’ll receive is saved time and money.

How does a ChatBot save you time and money?

By automating conversations that would otherwise require an employee to answer, you can utilize your time and money for other efforts. Remember that a ChatBot can be deployed for 24 hours a day, seven days a week. As a result, your website is never offline! ChatBots are also excellent at generating leads and revenue.

They send direct messages which are used to qualify your visitors and direct them to where they want to be. This helps to increase your chances of getting conversions. For example, a ChatBot can ask a website visitor a few questions to help qualify that person as a hot prospect. If so, that person is sent straight to your sales team or to a product you want him/her to buy! Alternatively, the ChatBot can take the person’s contact details and automatically add them to your email subscriber list.

How so ChatBots guide users to better outcomes?

Not all visitors to your website are bound to be hot prospects. Many of them do not generally know where to go to find the information they’re interested in. In fact, some people may not even know what it is they’re interested in to begin with! It’s possible they just heard your brand name in passing and decided to do some exploring. By asking a series of qualifying questions, your ChatBot can route visitors to the best place for them to find the information they want.

Believe it or not, huge companies like Facebook, Spotify, Starbucks, Staples, The Wall Street Journal, Pizza Hut, Amtrak, Disney, H&M and Mastercard are all taking advantage of this fantastic technology. Are you ready to join the list?

Remember, MeloTel is offering an absolutely FREE limited time offer of the MeloTel Web ChatBot to clients. Please don’t hesitate to get in touch with us! Give us a call today at 1-888-MELOTEL.

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Here are a few testimonials from what our customers have to say:

Danielle Cameron
Heidi Kaufmann
Charles Murray
Rashalee Green
Fouad Shuhaiber
Dr. Martin Jugenburg
Wayne Goldstein
Danielle Cameron (VP Marketing)Imprezzio Marketing

“Imprezzio Marketing has been with MeloTel for 4 years and their service has been outstanding over the years. Their customer support team is always extremely helpful and always responds and resolves any issues that we have. Thank you MeloTel for providing us with such great service. READ MORE"

Heidi Kaufmann (Manager )TK Enterprises

“When TK Enterprises found MeloTel 2 years ago, it was in a crisis situation. Our previous VoIP provider had left us in the lurch and within days, MeloTel had us back up and running and we’ve never looked back since. We started with VoIP services and have worked with them to bring our company’s technology levels up to be more cutting edge and competitive while reducing costs and mitigating risk the entire time. READ MORE"

Charles Murray (CEO)Benjamin Verde

“Benjamin Verde Incorporated has been a loyal MeloTel customer since 2013. We are able to provide a variety of Artist and Entertainment related solutions such as Web Hosting, Artist Marketing and Artist Funding to clients across Canada. By utilizing MeloTel’s robust products and services our agents are able to provide fast and efficient customer care to various radio stations, record companies, independent artist as well as popular international brands via Benjamin Verde’s portal. READ MORE"

Rashalee Green (VP of Operations)Synergy Marketing

“As the leaders in promotional advertising with over 25 years experience we strive to satisfy all of our clients’ needs when it comes to marketing them and their businesses. We go over and above to make sure that all of their advertising demands are met with no exceptions. MeloTel and Synergy have been in business together since providing exceptional VoIP and technical services. READ MORE"

Fouad Shuhaiber (CEO)National Projects

“I have been a MeloTel customer since 2009 and wanted to tell you how much my whole office appreciates your services. Life becomes a lot easier when someone is there to help when we need it. That kind of service is why we will remain a loyal customer for many years to come. Thank you! READ MORE"

Dr. Martin Jugenburg (Surgeon)Toronto Cosmetic Surgery Institute

“Toronto Cosmetic Surgery Institute is a plastic surgery clinic, located in downtown Toronto. On site we have a fully functional, state of the art surgical facility. MeloTel assisted us when we went paperless a couple years ago in replacing and restructuring our computer hardware and network. They have been providing us with IT support ever since. Whether it be remote sessions that are required, or on site visits, the service MeloTel provides is always quick and efficient. READ MORE"

Wayne Goldstein (CEO)Global Mentoring Solutions

“Global Mentoring Solutions (GMS) is a North American based, white labelled outsourced help desk provider that partners with major ISPs, eLearning Support Providers and mid-market IT Service Providers. With MeloTel’s telephone infrastructure services GMS is able to provide support for over 8,000 technical support interactions per month! GMS has been relying on MeloTel’s expertise and professional support services since 2010. READ MORE"

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