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June 26, 2020

So What Exactly Is A MeloTel Web ChatBot Anyway?

In our last blog, we excitedly announced our brand new service called the MeloTel Web ChatBot. Also known as “MeloBot”, it’s an innovative new service that enables any and all visitors to your website to interact with a chat interface. We also announced that we are offering all clients a limited time opportunity to try this new service FREE of charge!

As we noted, we are looking for some pioneer customers who would be interested in having us completely customize a Web ChatBot for their websites. We’re offering this service for free so we can build up our portfolio of example customers. It will be displayed on the MeloTel Web ChatBot product page.

What exactly does MeloTel Web ChatBot do?

With MeloTel Web ChatBot, you will be able to provide 24/7 customer service via artificial intelligence. Essentially, it enables your website’s visitors to have their questions answered just as they would if they were speaking to a live agent. ChatBots are known to provide web users with better experiences. Taking advantage of one on your site is bound to help you increase your website conversions.

With a ChatBot, you can automate your business. It’s a great way to provide 24/7 customer service and therefore, stay competitive in today’s modern business world. One of the first benefits you’ll receive is saved time and money.

How does a ChatBot save you time and money?

By automating conversations that would otherwise require an employee to answer, you can utilize your time and money for other efforts. Remember that a ChatBot can be deployed for 24 hours a day, seven days a week. As a result, your website is never offline! ChatBots are also excellent at generating leads and revenue.

They send direct messages which are used to qualify your visitors and direct them to where they want to be. This helps to increase your chances of getting conversions. For example, a ChatBot can ask a website visitor a few questions to help qualify that person as a hot prospect. If so, that person is sent straight to your sales team or to a product you want him/her to buy! Alternatively, the ChatBot can take the person’s contact details and automatically add them to your email subscriber list.

How so ChatBots guide users to better outcomes?

Not all visitors to your website are bound to be hot prospects. Many of them do not generally know where to go to find the information they’re interested in. In fact, some people may not even know what it is they’re interested in to begin with! It’s possible they just heard your brand name in passing and decided to do some exploring. By asking a series of qualifying questions, your ChatBot can route visitors to the best place for them to find the information they want.

Believe it or not, huge companies like Facebook, Spotify, Starbucks, Staples, The Wall Street Journal, Pizza Hut, Amtrak, Disney, H&M and Mastercard are all taking advantage of this fantastic technology. Are you ready to join the list?

Remember, MeloTel is offering an absolutely FREE limited time offer of the MeloTel Web ChatBot to clients. Please don’t hesitate to get in touch with us! Give us a call today at 1-888-MELOTEL.

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