At MeloTel, we’re very proud of the fact that there is a growing number of business owners from all over North America who entrust us as their telecom service provider. We believe that the reason our customer base continues to grow is our healthy combination of unbeatable customer service and incomparable cloud-hosted services. As you can imagine, we could go on and on about how beneficial our services are for small and medium-sized businesses. But there’s one, in particular, we’d like to highlight today.
Both readers of the MeloTel Blog and MeloTel clients alike are no strangers to Single Number Reach. This incredible feature enables you to forward your business phone number to up to five different devices of your choice. That way, it’s virtually impossible to ever miss another important call. When your number is called, all five devices ring at the same time!
This makes it so that you can conduct business over the phone anywhere in the world just as easily as if you were in your office. With Single Number Reach, you can stop giving out your personal cell phone number to clients who may wish to contact you after normal business hours. Quite frankly, we feel that it’s a calling feature that business owners on-the-go simply can’t go without.
We have noticed that, in recent weeks, there has been a significant increase in business owners calling MeloTel to inquire about our Single Number Reach service. Apparently, Bell Canada will no longer offer the service. And we can’t imagine why! We’re certainly not complaining though. We’re more than happy to welcome the influx of customers who are part of the mass exodus from Bell Canada.
We’re surprised that any telecom company would give up such an innovative and increasingly necessary calling service. For many years, the MeloTel team has heard stories from its clients about how beneficial Single Number Reach has been for them. In many cases, the service has been praised for helping business owners revive their fledgling businesses thanks to its ability to significantly improve customer satisfaction. And now we’ve made it even easier to use!
As part of MeloTel’s Single Number Reach service, you get to use a Cloud Softphone app that functions as a SIP-based phone. It uses either a Wi-Fi or LTE cellular data network connection to make and receive phone calls on your MeloTel account. That means you never have to use your cellular minutes!
With the SIP Cloud Softphone, you can contact your clients, colleagues and co-workers on any device you wish, no matter where you may be. Once hooked into your MeloTel phone system, you will be able to start making calls using your company caller ID.
If you have any questions about MeloTel’s Single Number Reach solution, please don’t hesitate to contact us by calling 1-888-MELOTEL or by using the Live Chat feature on the MeloTel website!
“Imprezzio Marketing has been with MeloTel for 4 years and their service has been outstanding over the years. Their customer support team is always extremely helpful and always responds and resolves any issues that we have. Thank you MeloTel for providing us with such great service. READ MORE"
“When TK Enterprises found MeloTel 2 years ago, it was in a crisis situation. Our previous VoIP provider had left us in the lurch and within days, MeloTel had us back up and running and we’ve never looked back since. We started with VoIP services and have worked with them to bring our company’s technology levels up to be more cutting edge and competitive while reducing costs and mitigating risk the entire time. READ MORE"
“Benjamin Verde Incorporated has been a loyal MeloTel customer since 2013. We are able to provide a variety of Artist and Entertainment related solutions such as Web Hosting, Artist Marketing and Artist Funding to clients across Canada. By utilizing MeloTel’s robust products and services our agents are able to provide fast and efficient customer care to various radio stations, record companies, independent artist as well as popular international brands via Benjamin Verde’s VXCO.net portal. READ MORE"
“As the leaders in promotional advertising with over 25 years experience we strive to satisfy all of our clients’ needs when it comes to marketing them and their businesses. We go over and above to make sure that all of their advertising demands are met with no exceptions. MeloTel and Synergy have been in business together since providing exceptional VoIP and technical services. READ MORE"
“I have been a MeloTel customer since 2009 and wanted to tell you how much my whole office appreciates your services. Life becomes a lot easier when someone is there to help when we need it. That kind of service is why we will remain a loyal customer for many years to come. Thank you! READ MORE"
“The transition to MeloTel has been exceptional on a number of levels. Cost savings of more than 50% compared to our old traditional multi-line system is a welcome benefit, but the service and features are what we are most pleased with. MeloTel gives us the capability to enhance our service to clients with features like “Find Me-Follow Me” which allows us to answer our main office lines from anywhere, at any time with our smart phones or soft phones. READ MORE"
“Toronto Cosmetic Surgery Institute is a plastic surgery clinic, located in downtown Toronto. On site we have a fully functional, state of the art surgical facility. MeloTel assisted us when we went paperless a couple years ago in replacing and restructuring our computer hardware and network. They have been providing us with IT support ever since. Whether it be remote sessions that are required, or on site visits, the service MeloTel provides is always quick and efficient. READ MORE"
“Global Mentoring Solutions (GMS) is a North American based, white labelled outsourced help desk provider that partners with major ISPs, eLearning Support Providers and mid-market IT Service Providers. With MeloTel’s telephone infrastructure services GMS is able to provide support for over 8,000 technical support interactions per month! GMS has been relying on MeloTel’s expertise and professional support services since 2010. READ MORE"