One could argue that we live in a world where immediate updates are considered mandatory. After all, with the advent of social media, we’ve all gotten accustomed to getting access to the latest news within moments of it happening. Immediate updates are at our fingertips every day. A quick visit to Instagram, Twitter or Facebook is generally all people need to discover the latest goings-on of the world.
At MeloTel, we understand how important it is to keep our clients updated. Especially with the coronavirus pandemic keeping the majority of us at home, our clients expect our services to help keep their businesses going. Working at home, after all, is easily made possible with our cloud-hosted Commercial Phone Services among others. But in the unlikely event that those services are interrupted, our clients deserve to know what is being done to fix things right away.
Over the years, MeloTel has always done its best to keep customers informed in the rare event we experience any technical issues. As of late, we have received many requests to offer instant notifications if we happen to experience disruptions. Well…we listened! Beginning today, you can subscribe to Service Status Updates to your mobile device instantly!
These notifications will immediately alert you about any issues that are affecting our platforms. There are several ways we will inform you with important information about the event, based on event significance of impact. They include:
Click HERE to sign up for instant notifications of Service Status Updates.
We made sure to make the subscription process as quick and easy as possible. There are three fields to fill out, but you literally only have to choose one. In the first box, simply type your name – although this is optional. In box two, you can place your phone number. That way, you will receive either a text or a voice message informing you about our latest status update. However, you may choose to enter your email address in the third box. By choosing this option, you’ll get emails whenever there is a status update to inform you about.
The entire process should take you no longer than five to ten seconds. That’s it! After you’ve subscribed, you can be assured that you’ll always be in the know as it relates to any interruptions or updates about your services with MeloTel.
To unsubscribe, just reply with “STOP” to any message you receive. You can also reply with “HELP” if you require assistance at any time. Your privacy is always protected and your information will not be shared. As with all other usage of your mobile device, message and data rates may apply. This service is powered by MeloText.
If you have any questions, please don’t hesitate to call us at 1-888-MELOTEL.
“Imprezzio Marketing has been with MeloTel for 4 years and their service has been outstanding over the years. Their customer support team is always extremely helpful and always responds and resolves any issues that we have. Thank you MeloTel for providing us with such great service. READ MORE"
“When TK Enterprises found MeloTel 2 years ago, it was in a crisis situation. Our previous VoIP provider had left us in the lurch and within days, MeloTel had us back up and running and we’ve never looked back since. We started with VoIP services and have worked with them to bring our company’s technology levels up to be more cutting edge and competitive while reducing costs and mitigating risk the entire time. READ MORE"
“Benjamin Verde Incorporated has been a loyal MeloTel customer since 2013. We are able to provide a variety of Artist and Entertainment related solutions such as Web Hosting, Artist Marketing and Artist Funding to clients across Canada. By utilizing MeloTel’s robust products and services our agents are able to provide fast and efficient customer care to various radio stations, record companies, independent artist as well as popular international brands via Benjamin Verde’s VXCO.net portal. READ MORE"
“As the leaders in promotional advertising with over 25 years experience we strive to satisfy all of our clients’ needs when it comes to marketing them and their businesses. We go over and above to make sure that all of their advertising demands are met with no exceptions. MeloTel and Synergy have been in business together since providing exceptional VoIP and technical services. READ MORE"
“I have been a MeloTel customer since 2009 and wanted to tell you how much my whole office appreciates your services. Life becomes a lot easier when someone is there to help when we need it. That kind of service is why we will remain a loyal customer for many years to come. Thank you! READ MORE"
“The transition to MeloTel has been exceptional on a number of levels. Cost savings of more than 50% compared to our old traditional multi-line system is a welcome benefit, but the service and features are what we are most pleased with. MeloTel gives us the capability to enhance our service to clients with features like “Find Me-Follow Me” which allows us to answer our main office lines from anywhere, at any time with our smart phones or soft phones. READ MORE"
“Toronto Cosmetic Surgery Institute is a plastic surgery clinic, located in downtown Toronto. On site we have a fully functional, state of the art surgical facility. MeloTel assisted us when we went paperless a couple years ago in replacing and restructuring our computer hardware and network. They have been providing us with IT support ever since. Whether it be remote sessions that are required, or on site visits, the service MeloTel provides is always quick and efficient. READ MORE"
“Global Mentoring Solutions (GMS) is a North American based, white labelled outsourced help desk provider that partners with major ISPs, eLearning Support Providers and mid-market IT Service Providers. With MeloTel’s telephone infrastructure services GMS is able to provide support for over 8,000 technical support interactions per month! GMS has been relying on MeloTel’s expertise and professional support services since 2010. READ MORE"