The MeloTel team would like to take this opportunity to thank everyone who visited us at our booth during last Thursday’s Better Business Expo in Thornhill, Ontario. Unquestionably, the event was a resounding success and we very much look forward to participating in future events of its kind. Arguably, the greatest aspect of the Better Business Expo was its ability to allow businesspeople from various industries to meet face-to-face.
Meeting someone in person just can’t be beat. With communication being such a vital component to any strong relationship, we feel that the face-to-face meeting is simply the best way to spark new relationships. With that said, we’d also like to take this opportunity to thank all of our new clients for entrusting MeloTel as your service provider and we look forward to helping you make your business better just as the Better Business Expo encourages.
We’re also proud to announce the introduction of a special new feature on the MeloTel website! Inspired by the importance of meeting people face-to-face, we now have a “Book Appointment” tab that can be found on the right side of our website. By clicking on the orange icon, you can new set an appointment with any member of the MeloTel staff you wish to speak to you. The tab also allows you to select the type of meeting as well as a date and time that is convenient to you.
We encourage you to give it a try! Simply click on the “Book Appointment” icon and you will get a list of appointment types to choose from. They range from New Client Blogging Interviews which take place over the phone (usually with our Editor In Chief, Daniel Faraldo) to In-Office Sit-Down Meetings (generally with our Founder and CEO, John Meloche). The choice, as they say, is yours!
After selecting the appointment of your choice, you will be taken to a second page that will ask you to select the MeloTel staff member of your choice. To assist you with this selection, we recommend that you take a quick gander at our About MeloTel page, which will give you information about each of our staff members. That way, you’ll know the expertise of each individual and be better equipped with the knowledge of who can best answer your questions.
Once you’ve selected the MeloTel team member of your choice, you will be taken to a third page that enables you to select both the time and the date of the appointment. We will endeavour to book an appointment for the exact time and date you select or the very closest to it we can get. On the next page, you will be asked to enter your name, email address and phone number. That way, we will be able to contact you to confirm your appointment.
The final page is your confirmation page that makes official that your appointment has been booked! The entire process takes mere seconds. We certainly hope it will make it very convenient for all of our clients and prospective clients to get in touch with us for the information they need at times when it is most convenient for them.
The new “Book Appointment” tab is representative of our commitment to making good communication one of MeloTel’s strong points. But, as always, if you have any immediate questions about any of our services, please don’t hesitate to contact us at 1-888-MELOTEL or use the Live Chat feature on our website!
“Imprezzio Marketing has been with MeloTel for 4 years and their service has been outstanding over the years. Their customer support team is always extremely helpful and always responds and resolves any issues that we have. Thank you MeloTel for providing us with such great service. READ MORE"
“When TK Enterprises found MeloTel 2 years ago, it was in a crisis situation. Our previous VoIP provider had left us in the lurch and within days, MeloTel had us back up and running and we’ve never looked back since. We started with VoIP services and have worked with them to bring our company’s technology levels up to be more cutting edge and competitive while reducing costs and mitigating risk the entire time. READ MORE"
“Benjamin Verde Incorporated has been a loyal MeloTel customer since 2013. We are able to provide a variety of Artist and Entertainment related solutions such as Web Hosting, Artist Marketing and Artist Funding to clients across Canada. By utilizing MeloTel’s robust products and services our agents are able to provide fast and efficient customer care to various radio stations, record companies, independent artist as well as popular international brands via Benjamin Verde’s VXCO.net portal. READ MORE"
“As the leaders in promotional advertising with over 25 years experience we strive to satisfy all of our clients’ needs when it comes to marketing them and their businesses. We go over and above to make sure that all of their advertising demands are met with no exceptions. MeloTel and Synergy have been in business together since providing exceptional VoIP and technical services. READ MORE"
“I have been a MeloTel customer since 2009 and wanted to tell you how much my whole office appreciates your services. Life becomes a lot easier when someone is there to help when we need it. That kind of service is why we will remain a loyal customer for many years to come. Thank you! READ MORE"
“The transition to MeloTel has been exceptional on a number of levels. Cost savings of more than 50% compared to our old traditional multi-line system is a welcome benefit, but the service and features are what we are most pleased with. MeloTel gives us the capability to enhance our service to clients with features like “Find Me-Follow Me” which allows us to answer our main office lines from anywhere, at any time with our smart phones or soft phones. READ MORE"
“Toronto Cosmetic Surgery Institute is a plastic surgery clinic, located in downtown Toronto. On site we have a fully functional, state of the art surgical facility. MeloTel assisted us when we went paperless a couple years ago in replacing and restructuring our computer hardware and network. They have been providing us with IT support ever since. Whether it be remote sessions that are required, or on site visits, the service MeloTel provides is always quick and efficient. READ MORE"
“Global Mentoring Solutions (GMS) is a North American based, white labelled outsourced help desk provider that partners with major ISPs, eLearning Support Providers and mid-market IT Service Providers. With MeloTel’s telephone infrastructure services GMS is able to provide support for over 8,000 technical support interactions per month! GMS has been relying on MeloTel’s expertise and professional support services since 2010. READ MORE"